2023 Ram 1500 Orders

venkatesh

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Ram Year
2023
Engine
Hemi
Anyone tracking their Rams have experience with how long it takes the dealer to contact the customer, after the vehicle has reached the lot. Ram chat said it could be up to 3 business days. Is that accurate? seems like a long time to prep a car.
 

oe542bob

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Ram Year
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Engine
Hemi eTorque 5.7
Here’s mine. No Phone Call Still!
 

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oe542bob

Senior Member
Supporting Member
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Posts
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Ram Year
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Hemi eTorque 5.7
What was the delivery date before it became TBD? have you tried talking to Ram chat? Most likely your vehicle is at the dealer
OMG - I would be going nuts!
I did have a delivery date of Dec. 21, but that was way before it was even built. When it was originally shipped, I was sent an update from Ram with the “TBD”. I just checked it again, no change.
I have called Ram directly with the customer service # from Ram Truck website. Just was told what I already know. No help there.
Then I reached out to Ramcares, and was told I have to wait at least 60 days from the original ship date (Nov. 21), then they can open a case. What that will do, I don’t know.
I have also searched looking for a comparable truck but I can’t find anything close enough. So I just sit and wait.
In hind sight now, I would have never done an order, just would keep my 2500 Limited.
It all is very Frustrating for sure, hah, I could probably just order a new ‘23 loaded out the same and get it quicker.
 

venkatesh

Member
Joined
Sep 27, 2022
Posts
45
Reaction score
47
Location
Tama
Ram Year
2023
Engine
Hemi
I did have a delivery date of Dec. 21, but that was way before it was even built. When it was originally shipped, I was sent an update from Ram with the “TBD”. I just checked it again, no change.
I have called Ram directly with the customer service # from Ram Truck website. Just was told what I already know. No help there.
Then I reached out to Ramcares, and was told I have to wait at least 60 days from the original ship date (Nov. 21), then they can open a case. What that will do, I don’t know.
I have also searched looking for a comparable truck but I can’t find anything close enough. So I just sit and wait.
In hind sight now, I would have never done an order, just would keep my 2500 Limited.
It all is very Frustrating for sure, hah, I could probably just order a new ‘23 loaded out the same and get it quicker.
as soon as 2024...
 
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