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With Chrysler no bridge exists to burn. This poor guys experience is the perfect example!This ^,…… try not to burn bridges because you never know what tomorrow holds.
With Chrysler no bridge exists to burn. This poor guys experience is the perfect example!
Chrysler exec #1 - "well, we (and most mechanically minded individuals) have known of a particular design flaw in our engine for a decade."
Chrysler exec #2 - "Let's never admit we know or do anything to improve it. In fact, let's keep selling 4th gen rams 4 years after they're obsolete".
Chrysler exec #3 - "But then we'll have to keep supporting 4th gens and double our parts inventory!"
Chrysler exec #2 - "Nah, just tell them parts aren't available."
Sorry man, bad things happen. With the certain brands they happen more regularly than others. What hurts is the total lack of customer support. Still, you can only control what you can control. I think you're fully aware of what the stick with mopar option holds. The other choice is, go buy a different brand.
I love some of the comments about how while you're at it you should drop another grand on ANOTHER design flaw related to exhaust manifold warping. Or the making fun of the Ford axle. I think that's the first I've seen someone make fun of the WORKING vehicle towing away the BUSTED one...
I would not think a rod would break in the dealers lot. I could understand a lifter or cam being your issue. May have a hard time getting anything. 140000 when lifters and cams have issuesI have a 2015 5.7 Hemi with 140,000 miles
First of all, I am no mechanic so bear with me. Bought this truck new in 2015, serviced regularly and never had a single issue until about a month ago. The malfunction indicator light came on and I noticed I was getting approx 2.5 MPG less than normal. A guy I know that owns a shop ran the code and showed me where cylinder 3 was misfiring. He replaced 1 (or 2?) oxygen sensors and said I should be good to go. Light came back on. Changed the plugs and ignition coil. Light came back on. This time I took to local dealership. They said two cylinders were misfiring and diagnosed two bad fuel injectors. I gave the thumbs up to replace the two fuel injectors and they told me they would call when it was ready to pickup. A few days later dealership called and told me they changed the two injectors and fired the truck up to test drive it... then it "blew up". I was furious obviously. They said it was no fault of their own. They said if I drove it 1 mile further it would have "blown up" on me. They said that a lifter broke. After taking it apart they called again to say they were wrong (again) and that it was a piston rod that broke.
Now I'm left with two options: Pay them to install a new engine or tow my truck off their property.
I called Chrysler Corp to file a complaint on the dealership. They gave me a claim #, said they were contacting them to find out what happened and will "help me with the cost" (not getting my hopes up)
Does this BS sound legit? Do I have other options? What all comes with a new engine? Even if I go with new engine option in an older truck I am worried I will have more issues and will always be in and out of the shop