In my case they replaced the valve block, but didn't do the vacuum and purge procedure so the next morning it failed again. Once they did the vac and purge it was fine as low as -30, which is the coldest I've seen since. I wonder if the service light comes on once the nitrogen drops to a certain pressure. Took almost a week to get it in the first time and rode on the bump stops on 1 side until the block was replaced and it had been in the shop warming up. Next morning it was at least sitting level, but got the message and it was frozen up and kept flashing it was trying to level out. Probably just to adjust from the change in weight when I got in and threw my work gear back in it.