Any advice on fighting a warranty company

PWonly

Member
Joined
Oct 20, 2019
Posts
54
Reaction score
21
Location
USA
Ram Year
2019
Engine
Hemi
What warranty company are you dealing with? They sound awful. Sorry you're having to jump through hoops on this.
 

Scottly

Senior Member
Joined
Oct 11, 2018
Posts
468
Reaction score
777
Location
Safety Harbor, FL
Ram Year
2021
Engine
HO 6.7 Cummins
Your first post to this groups was asking if you should get a service contract or, "... buy the truck and do a full delete on it?". I'd surely love to hear why this claim is being denied...You know, the other side of the story? Did you get an Exclusionary contract or a Stated Coverage contract? There are only those two types, mashed up into a bunch of neat names and packages.
 

VR Nicastro

Senior Member
Joined
May 10, 2021
Posts
117
Reaction score
112
Location
Chester County
Ram Year
2016
Engine
EcoDiesel
I always go to a well known local oil change shop. Not jiffy lube or oil express.
They can pull all my records. I’m done changing oil in my vehicles. When the indicator light comes on, I get it changed. Typically it’s around $160 because it’s an Ecodiesel. I change the fuel filter myself. Every 10K. Messy job!
 

JEFF MANN

Member
Joined
Feb 4, 2020
Posts
41
Reaction score
18
Location
Ajo, Arizona
Ram Year
2017
Engine
3.0 ECODIESEL
I also enter my maintenance record on the RAM DASHBOARD, problem is I still get email messages asking if it's been too long since my last oil change, and it's tracked in a spreadsheet on my computer, I guess I'll enter the VIN on it also, it's our only MOPAR product, so hopefully between the the filter flap, the receipt , oil change sticker and spreadsheet is enough! A$$HOLES!
 
Last edited:

huntergreen

Senior Member
Military
Joined
Jan 5, 2011
Posts
10,628
Reaction score
22,084
Ram Year
2016
Engine
hemi 5.7
You never answered what warranty company ?
 

rule18

Admin
Staff member
Administrator
Supporting Member
Joined
Jan 31, 2013
Posts
5,922
Reaction score
6,647
Location
NY
Ram Year
2017 Rebel
Engine
3.6, 3.92 and a Pedal Commander

1970Pelle

Member
Military
Joined
Aug 30, 2021
Posts
45
Reaction score
13
Location
Florida
Ram Year
90 W150,ShortBed/87 Ramcharger 2WD project
Engine
W150 318,4bbl,auto4x4 VGC/ 87 Ramcharger 318/904 VGC
Do you do your own oil and filter changes ? And there wanting the slip from the store you bought your oil and filter? Like others have already said if your bought it with a card, you can track the purchase. Even if you paid cash at the local parts store they keep your info. That's why they ask for your phone number.
But if you can not produce the receipt, they have you. Read the agreement, you can sue till the cows come home. You will not win, you have to prove you changed your oil and filter. I know its not what you want to hear.
I have stood on both sides of these type deals many times. And the Service Contract Company mostly will always win. The deal the engine failed right after and oil service really looks bad.
 

1970Pelle

Member
Military
Joined
Aug 30, 2021
Posts
45
Reaction score
13
Location
Florida
Ram Year
90 W150,ShortBed/87 Ramcharger 2WD project
Engine
W150 318,4bbl,auto4x4 VGC/ 87 Ramcharger 318/904 VGC
The way to handle this for those who read this. Buy your oil filters from a Dealership of the vehicle involved. And keep the receipts in the glove box, never remove them from the vehicle. Make up a ledger of all service work done with mileage and date. If you have that they can not do anything but stand behind there contract. But not having receipts dead in the water.
 
Top