Any updates on the bed step yet?

[Mark Wolverton]

Sure seems to be taking a while. No excuses RAM, where's my replacement bed step?

 

[Rado]

How long have you been waiting ? It sucks when they take forever to get parts

 

[JeffN]

my truck went into the body shop on July 5th for collision repair. I should get it back this week. The delay was due to parts availability. Covid has really screwed up supply chains.

 

[Mark Wolverton]

How long have you been waiting ? It sucks when they take forever to get parts

3 months

 

[mtnrider]

Is this the step that was defective and they recalled? If so, given the current situation we are in and the fact that they would have to re-design it, source, and produce it it may be a long long time? Wonder if you could convince them to reimburse you for a amp step? They were doing that for a while on the drag links.

.

 

[Rado]

I have the fold up step but it is aftermarket Bestop Brand so far no issues after 3 Maine winters
!

 

[Gamedog]

Have you called your dealer for an ETA? Sounds like they're starting to install them out here in CO.

 

[Mark Wolverton]

Have you called your dealer for an ETA? Sounds like they're starting to install them out here in CO.

I talked to them today, and apparently they still haven't gotten notice for mine yet. I even offered to just buy the parts and put them on myself, because once snowmobile season hits, I want that step mounted one way or another.

 

[Omar RVA]

Slightly different situation for me as I ordered my truck just before the recall hit - so I never had it but paid for it...

@RamCares can chime in, but in my case I was supposed to have received a voucher once they become available. Last I talked to someone there they said they would be mailing the voucher in November. I took delivery of my truck in April of this year btw.

OA

 

[Mark Wolverton]

Slightly different situation for me as I ordered my truck just before the recall hit - so I never had it but paid for it...

@RamCares can chime in, but in my case I was supposed to have received a voucher once they become available. Last I talked to someone there they said they would be mailing the voucher in November. I took delivery of my truck in April of this year btw.

OA

Sure seems like a long time for a fairly straightforward mechanical contraption!?

 

[leroyg]

2019 2500 6.4 Laramie called dealer in South Texas and they had the necessary parts to
upgrade my step. Took longer than I expected (2 hours and I was first in Line) yet took
a look at new bracket and it seems well designed.