Back Up Camera Issue

[turkeybird56]

See entry # 18 ^^^^^^^^^^^^^^^^^^^

Brand New Ride: Hmmmm, be at Dealership..........

 

[RamCares]

Hi Ram Owners,
I traded in my 2015 GMC Sierra 2 weeks ago for a 2019 Ram 1500 Sport, this truck is all blacked out and really looks aggressive. Yesterday afternoon my backup screen (8.4 u connect with nav)quit, it was completely black and did not work for the rest of the day. This truck has only 400 kms x(248 miles). Today, the camera is now working again????. I have owned only GM trucks and never had an issue, l love this new Ram but now l am having second thoughts.

Hello Steelerfan53,
We are certainly sorry to hear about your back-up camera concern. Unfortunately due to the nature of our team we are unable to assist international customers. I have provided a Canadian Customer care number below for potential assistance.
1-800-361-3700
Laura
RamCares

 

[RamCares]

Hi Ram Owners,
I traded in my 2015 GMC Sierra 2 weeks ago for a 2019 Ram 1500 Sport, this truck is all blacked out and really looks aggressive. Yesterday afternoon my backup screen (8.4 u connect with nav)quit, it was completely black and did not work for the rest of the day. This truck has only 400 kms x(248 miles). Today, the camera is now working again????. I have owned only GM trucks and never had an issue, l love this new Ram but now l am having second thoughts.

Hello Steelerfan53,
We are certainly sorry to hear about your back-up camera concern. Unfortunately due to the nature of our team we are unable to assist international customers. I have provided a Canadian Customer care number below for potential assistance.
1-800-361-3700
Laura
RamCares

 

[Steelerfan53]

Hello Steelerfan53,
We are certainly sorry to hear about your back-up camera concern. Unfortunately due to the nature of our team we are unable to assist international customers. I have provided a Canadian Customer care number below for potential assistance.
1-800-361-3700
Laura
RamCares

 

[Steelerfan53]

Thanks Laura for the info