Emotional decisions based upon knee jerk rationale. Give the whole thing some time to quell.... then revisit your desire to get rid of the new truck.Ok - so here is my dilemma - purchased a 2021 Tundra Pro in June after much debate.
Ultimately- the Tundra won out over Ram based on a few points - first was simply availability and price - the Tundra I could have at sticker (55k) and finding another at the price point was unlikely.
The Toyota dealer was more of a known to me and reliability/resale factored in too. I liked the Limited Longhorn - but only 1 locally on lots and it wasn’t quite what I wanted.
So fast forward 6 months - Toyota has COMPLETELY lost me as a customer. Started as a bad experience at delivery of the truck (100% dealer - nothing on the brand) - more recently walk out after a cold snap of weather (3 days below freezing) and try to start truck - battery is dead. Charge it and go through test - battery will not charge beyond 11 volts - so call dealer and tell them battery is shot.
They make me have truck brought in (won’t just swap a battery - I get that in a way) - and while there prove their complete ignorance in service department (seriously called me saying needed permission to call a locksmith to open truck as doors locked and couldn’t open as fob wouldn’t work - spent 5 minutes arguing with them that the KEY will open the cylinder on the driver door until I had to show up and SHOW them) - anyway, they test it - yep bad battery - but claim an aftermarket amp replacement on the radio was causing it.
Up till this - no complaint with Toyota as a company…just an idiot dealer I will never return to again. My issue becomes when I go to dealer number 2. Explain what’s going on and they agree battery is warranted UNLESS something aftermarket is causing failure (I agree) - I do my own diag and find no excessive draw from anything on battery and tell them they have permission to do their own diag. They do and find nothing but a bad battery as well.
While the truck is there - I get a nice email from Toyota customer care regarding a complaint I made about dealer 1 and their service (or lack thereof). Nicely informed me that they reviewed the situation and feel dealer was right - and as a result they will be voiding both basic 3/36 and my extended warranty !!
Call dealer number 2 after calls to Toyota get me nowhere - dealer 2 service manager gets the straight story from warranty rep at corporate. Evidently dealer 1 saw a power commander in the console of the truck and reported I had installed an aftermarket tuner that voided warranty !! He realized of course a power commander wasn’t that - and is working on getting warranty back in place.
But now the damage is done with corporate to me - the fact they would cut me off with no warning based on the word of the first dealer and ignore what a 2nd dealer and customer are saying says all I need to know. Toyota is not the brand for me.
So now I’m out another $400 for a battery my in the truck (funny - I think nothing of spending $4000 in “upgrades” - but get ****** about spending $400 on an upgraded battery I know - but c’mon - any new truck should come with a battery that last a year before cramping out.
Thinking now may be the time to just cut it loose and move to Ram. Wondering if it’s going to be doable without losing my ass though. I’m in the Toyota 58k with tax/fees - of course I get taxes offset at trade. Add another 4K in swapped tires, amp power running board and upgraded amp/speakers and 2x10 sub box set up - that’s 62 more or less.
Carvana/Vroom offers based on “stock” are 55-58. Hate pulling all this stuff off a basically new truck and reselling it. Think there’s any chance a dealer gives me say 60k as is trade? And what’s a realistic price to pay for the Ram (assuming sticker is 70k with options) ?
Toyota pricing is simple - you pay sticker. Want to haggle - step aside as we have a line of people who will take it happily at sticker. Ram though is of course more “negotiable” in normal times as know I could expect 11-14% off with incentives - so a 70k sticker would be 62-63 at worst.
Am I dreaming expecting to find something without spending more than 5k out of pocket ? I mean I see locals offering 2020 Pros with 25k miles for 65-67k - obviously they don’t pay that for them - but is 60k for a 21 with under a 1k that unreasonable?!?
Also - how hard is it going to be to find a hemi WITHOUT etorque (my preferred config) - I know in 21 it was a slight cost to add - and in 22 it is even price wise…Not debating it’s value overall - but to me w/o doesn’t not pull trailers over 6k - I just don’t see value in it and see it as being just something else to go wrong on a proven engine.