Dealer says 5 years/75k miles for 8 speed fluid swap?

Discussion in 'Engine & Performance' started by QwikKota, Aug 15, 2019.

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  1. QwikKota

    QwikKota Senior Member

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    My friend just paid $400 for a fluid swap on his 2015. The dealer stated there was a service interval for the 8 speed but I see no mention of it in the UG or maintenance manual. Does anyone have a definitive number? We both have the lifetime warranty and I think the dealer pressured him to get it swapped due to that. Fluid alone was $200. $85 for a filter which I am guessing is the whole plastic pan.

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  2. chrisbh17

    chrisbh17 Senior Member

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    $400 actually seems low, I think Id pay a dealer $400 to do mine if I could be sure they did it correctly (its not a simple drain and refill)

    As far as WHEN it should be done...its "lifetime". And your question about MaxCare is a valid one, its one that I and others have asked, since I also have MaxCare Lifetime.

    Two paths to choose from:

    1. Never change the fluid and put 100% faith that, in the very far future, if the trans dies they will replace it.

    2. Change the fluid at the trans manufacturer (ZF) recommended mileage, which is about 60K. If you do elect to have it changed, your best bet would be the dealer so if there was ever a question of coverage down the road, you could at least point at an FCA dealer. But, if its done right, I cant see it being "only" $400. It takes quite a bit of labor, the fluid is expensive, and the pan/filter are usually much more than $85.
     
  3. Jbp19classic

    Jbp19classic Member

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    Like stated above, there is no service interval for the 8 speed as per Ram. The owners manual says it is lifetime fluid. That said, I don’t fully trust that.... Regarding the maxcare I think it’s good he had it done at the dealer because technically it’s a service that is outside of manufacturers recommendations so I’d hate to see the transmission die and them deny a warranty claim saying it was caused by performing non recommended service.
     
  4. indept

    indept Senior Member

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    Option #2 is probably best since the lifetime warranty is based on the cost of the repair vs the value of the truck so all our luck if we do nothing & rely on the warranty it will fail 1 day after the truck is worth less than the trans repair.
     
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  5. John Jensen

    John Jensen Senior Member

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    I read on one of the forums that FCA considered "lifetime" as it applies to the transmission as 100,000 miles.
    A call to FCA would confirm what they mean by "lifetime". The dealer IMO was wrong.
     
  6. chrisbh17

    chrisbh17 Senior Member

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    I havent asked yet, but my question would be what they expect MaxCare Lifetime users to do. I still prefer to follow the recommendations of the company that knows and made the transmission over whatever FCA thinks.

    And honestly I wouldnt mind paying the dealer to do it, but Im not sure I would trust any dealer to do it "the right way" because "the right way" involves actual work.
     
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  7. grizzstang

    grizzstang Senior Member

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    $400.00 seems very low.

    The filter is part or one with the plastic transmission pan and is about $240.00 on its own.

    The ATF for the 8 speed is about $45.00 per quart with 9 quarts or more needed to do the job, so about $405.00 in ATF alone.

    $645 before labor.

    Sounds like a scam to me. I bet they charged him $400 and did nothing.
     
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  8. corneileous

    corneileous Senior Member

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    It’s been along time since I’ve discussed this matter about this transmission the first time in another thread but if I remember right, I think I did call RAM cares and ask them what they thought about it, and since I too am a max care MVP lifetime warranty customer, I even called Max care about it and I believe they did tell me that you pretty much follow what’s your manual says and if the manual says to leave it alone, you leave it alone.

    But I tell you one thing though, if you’re not a lifetime warranty customer, I would definitely take Chris’s advice and follow the manufacturer of that transmission and change that oil out of it I believe he said around 65,000 miles. And, I find it hard to believe that without the saving grace of lifetime warranty,
    that if you go in there well over 100k miles with the transmission acting up in a typical way of never having it’s oil changed, that you’re not gonna be able to claim, “well the manual said it was lifetime fill!” They’re probably just gonna laugh at ya.


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  9. chrisbh17

    chrisbh17 Senior Member

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    Seeing as how the transmission isnt an engine (dealing with combustion byproducts, etc), I honestly feel like one fluid change, around 50-60K miles, will be all that is really necessary to keep it alive for a long time. Get rid of the crap from initial wear, use the recommended fluid (can get the ZF branded stuff if you like), replace the pan/filter combo and thats it.

    Unless something really goes wrong in it, the fluid shouldnt ever really get "bad". And if something does go really wrong with it, chances are the fluid is not the reason anyway, unless it was not filled correctly after a fluid change.
     
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  10. huntergreen

    huntergreen Senior Member Military

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    I am going with option 1.
     
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