I had the Airlift 1000 bags. Couldn't survive 1 winter, passenger side bag developed a leak somewhere. Wouldn't hold air. I tested it... air line held air, valve held air in the line. It was definitely the bag.
Filled out warranty registration info on their website. When I got the confirmation email, I sent a copy of it along with my warranty request to their customer service, so they'd have all my details. They replied approximately a day or two later, asked for my product (which was very clearly in what I sent them already). I played ball, sent them that info. They asked for more details about me and the truck (again, a day or two in-between emails), again clearly what I already sent them. I still played ball. Another business day or two... and their response was "please call us." What was the point of all that if I have to call anyway? Why not tell me to call in the first place?
In short... they don't read emails well, don't seem to take them seriously. I threw the bags away (PITA to uninstall, FYI), and got the Timber Groves. Not disappointed yet, work great, and unlike the 1000s they can lift the truck's rear end after loading.
I'm glad the Airlift 1000s work well for some, but this is a case of you get what you pay for, and the Timber Groves are quite nice. If you are lucky enough to want them when they're out of stock, sometimes they even give you a small discount for ordering them.