Don't know what to do

Disclaimer: Links on this page pointing to Amazon, eBay and other sites may include affiliate code. If you click them and make a purchase, we may earn a small commission.

Ckl5899

Junior Member
Joined
Dec 20, 2021
Posts
6
Reaction score
1
Location
Minnesota
Ram Year
2022
Engine
5.7
Here is the write-up I got from my dealership about a clicking/popping I have been hearing coming from my front end. I have a 2022 Ram 1500 with 16K miles. This happens when I turn into parking spots or back down my driveway. Can anyone help? The dealership says there is nothing they can do.


Chad, we were able to duplicate the popping noise only when the steering is turned all the way to its stop one way or the other. We checked for any loose or worn components and found where the steering knuckle and the control arm are rubbing. The popping noise occurs when the control arm is moving up or down when they are touching each other. I thought I would send pics to you so you can see where the contact is happening.

Here are the pictures they sent me:

https://photos.google.com/u/1/photo/AF1QipO2AWgIWb5UQxpHT69fWBGIn7TL8EeS3qCu7jd3
https://photos.google.com/u/1/photo/AF1QipO2AWgIWb5UQxpHT69fWBGIn7TL8EeS3qCu7jd3
 

Attachments

  • image000000 (1).jpg
    image000000 (1).jpg
    79.4 KB · Views: 49
  • thumbnail_image000002.jpg
    thumbnail_image000002.jpg
    73.3 KB · Views: 48
  • image000007.jpg
    image000007.jpg
    83.4 KB · Views: 45
  • image000006.jpg
    image000006.jpg
    106 KB · Views: 46
  • image000005.jpg
    image000005.jpg
    93.8 KB · Views: 45
  • image000004.jpg
    image000004.jpg
    102.3 KB · Views: 45
  • image000003.jpg
    image000003.jpg
    106.8 KB · Views: 44
  • image000001.jpg
    image000001.jpg
    104.5 KB · Views: 44
  • image000000.jpg
    image000000.jpg
    79.4 KB · Views: 49

Wild one

Senior Member
Joined
Jan 17, 2016
Posts
13,718
Reaction score
23,373
Ram Year
14 Sport
Engine
5.7
How much of a lift do you have on the truck?
 

danielmid

Senior Member
Supporting Member
Joined
Mar 23, 2018
Posts
1,491
Reaction score
2,647
Location
Southeast WI
Ram Year
2015 Sport 4x4
Engine
Hemi 5.7
Send a PM to @RamCares with the details and your desired solution and see what they can do, I'm assuming with the year and mileage you're still well within warranty period.
 

RamCares

Senior Member
Joined
Jan 21, 2016
Posts
3,782
Reaction score
1,513
Location
Michigan
Ram Year
n/a
Engine
n/a
Thank you so much for tagging us in this post. We would definitely like to see how we can help. Please send us over a direct message.

Callie
Ram Cares
 
OP
OP
C

Ckl5899

Junior Member
Joined
Dec 20, 2021
Posts
6
Reaction score
1
Location
Minnesota
Ram Year
2022
Engine
5.7
Nothing from RAM, was going to follow up tonight. Did talk to the dealership and the service agent told me, to correct the problem don't turn sharp and the rubbing/wearing won't happen. I did not like that answer since there is visible wear/damage to parts.
 

GTyankee

Senior Member
Supporting Member
Military
Joined
Nov 2, 2020
Posts
10,059
Reaction score
12,602
Location
El Cajon Calif. 92021
Ram Year
2016
Engine
3.0 ecodiesel
You are going to have to get someone above the dealership level involved & get a STAR CASE number

( maybe even keep bugging them, so the Star Case is not dropped )
 

Travelin Ram

Senior Member
Joined
Jan 8, 2020
Posts
1,840
Reaction score
2,982
Location
Somewhere in NA. Probably. We travel a lot.
Ram Year
2022
Engine
6.4
That’s something any IFS suspension will do if the design has the steering stops designed into the mating surfaces of the A-arm and the spindle. It’s a common design.

Some cars will use a rubber isolator at the point of contact, or designed a stop into the rack instead.

If it bothers you a little grease on the contact point will quiet it. I wouldn’t, because it’ll just attract dirt.

Looking at the photos, you might get some relief by smoothing the castings where the two parts touch.

From the wear marks it looks like you are frequently hard up against the steering stops. I avoid that myself because it’s a lot of load on the steering components. Backing off the steering wheel a minor amount after reaching the limit takes away most of the pressure, stops any creaking and popping, and it still turns 99% of maximum.
 
OP
OP
C

Ckl5899

Junior Member
Joined
Dec 20, 2021
Posts
6
Reaction score
1
Location
Minnesota
Ram Year
2022
Engine
5.7
Sent a message to Ram Cares tonight. Should hear back rather quickly.
 

Always Late

Junior Member
Joined
Jan 29, 2022
Posts
8
Reaction score
11
Location
Mid Missouri
Ram Year
2016
Engine
6.7 CTD
The pictures posted it appears that the steering knuckle is contacting the control arm. The flattened area (with the appearance of some lube applied) is called a steering stop. In the old days those areas should lube at every oil change service. They will make alot of noise when full lock steering if not lubed and going over uneven surface. On some vehicles especially with extended oil change service and hardly any chassis grease fittings, these are frequently missed.

Update: I should have read Travelin Ram post, it is spot on. No insult/hurt feelings intended! Sorry!

I hope this helps. Until next time.

Always Late

Hope to be late to my funeral!
 
Last edited:

Dusty

Senior Member
Joined
Jun 6, 2013
Posts
1,221
Reaction score
1,262
Location
Rochester, New York
Ram Year
2019
Engine
5.7 Hemi
The pictures posted it appears that the steering knuckle is contacting the control arm. The flattened area (with the appearance of some lube applied) is called a steering stop. In the old days those areas should lube at every oil change service. They will make alot of noise when full lock steering if not lubed and going over uneven surface. On some vehicles especially with extended oil change service and hardly any chassis grease fittings, these are frequently missed.

Update: I should have read Travelin Ram post, it is spot on. No insult/hurt feelings intended! Sorry!

I hope this helps. Until next time.

Always Late

Hope to be late to my funeral!
On the older D-series Dodge pickups putting grease on the stops was on the list to do at every oil change. They'd make a heck of a noise if you didn't.

Regards,
Dusty
2019 Ram 1500 Billet Silver Laramie Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33-gallon fuel tank, factory dual exhaust, 18” wheels. Build Date: 3 June 2018. Now at 87816 miles.
 

GTyankee

Senior Member
Supporting Member
Military
Joined
Nov 2, 2020
Posts
10,059
Reaction score
12,602
Location
El Cajon Calif. 92021
Ram Year
2016
Engine
3.0 ecodiesel
There ought to be a Limiter of some kind on the steering

On my Ram, i can hear when i am backing up with the steering cranked all the way, i back off just a touch.
I can't hear it when i am going forwards, so i am making myself back off just a bit when it touches whatever it is that limits it.

I don't know if you can burn out the electric motor, but i know when it is hydraulic power steering, it makes a mess
 

Sherman Bird

Senior Member
Joined
Jun 28, 2019
Posts
1,501
Reaction score
2,223
Location
Houston, Texas
Ram Year
1998
Engine
5.2
Here is the write-up I got from my dealership about a clicking/popping I have been hearing coming from my front end. I have a 2022 Ram 1500 with 16K miles. This happens when I turn into parking spots or back down my driveway. Can anyone help? The dealership says there is nothing they can do.


Chad, we were able to duplicate the popping noise only when the steering is turned all the way to its stop one way or the other. We checked for any loose or worn components and found where the steering knuckle and the control arm are rubbing. The popping noise occurs when the control arm is moving up or down when they are touching each other. I thought I would send pics to you so you can see where the contact is happening.

Here are the pictures they sent me:

https://photos.google.com/u/1/photo/AF1QipO2AWgIWb5UQxpHT69fWBGIn7TL8EeS3qCu7jd3
https://photos.google.com/u/1/photo/AF1QipO2AWgIWb5UQxpHT69fWBGIn7TL8EeS3qCu7jd3
Oh, gee! This problem has existed for many years since the early 50's when front suspensions were re-invented. Try putting VERY thick grease on those contact points. STA-LUBE makes a very thick grease which I keep a tub of in my shop. It is technically called "Drum Brake Wheel Bearing Grease" It is the consistency of very thick snot, and will not get hot and run off. This is a point of regular maintenance. You'll have to apply the grease every other oil change, or so. I've been doing it since the 70's when I got into this business. Maybe the "new" generation of so-called techs should be mentored by an old crusty geezer such as me. I had a mentor when I was young and had hair. He was a Rolls-Royce Master, and worked on antique cars as well. He taught me a lot of what ain't in any manual or service info.

One interesting note: The use of aluminum for steering knuckles is crazy, IMHO! Cast iron all the way, I say!
 
Top