Drag Link help.

[montero1bna]

I know the Drag Link has been a hot topic on this forum for a while. I had the recall done where Ram Service welded the nut on it. This was fine until I went to have new tires put on the truck (only has 38000 miles) and I asked them to check the alignment and center the wheel for me. Later that day the tire shop contacted me and told me there was nothing they could do because of the welded nut. I was searching the internet for a solution when I found some fairly recent posts of ram replacing the drag link. These things are expensive to buy. Has anybody had any luck in the last month or so getting their dealer to replace the Drag Link?

thanks,

Mike

 

[chri5k]

It is a safety recall. Contact your local dealer about parts availability and available service appointments. If you have any issues with the dealer hit up @RamCares on this forum for assistance.

 

[dhay13]

RamCares helped me get mine replaced but it was about 2 years ago now

 

[montero1bna]

I already had the recall done. They welded the thing together. Now I either have to buy one myself or live with the steering wheel at the 10 O'clock position.

thanks

 

[montero1bna]

RamCares helped me get mine replaced but it was about 2 years ago now

That is what I was wondering. Are they still replacing them?

 

[HEMIMANN]

Yes they are, I got my welded drag replaced with new under "customer goodwill" warranty by @RamCares

 

[RamCares]

Hello Mike,

Thank you for grabbing our attention on this. Should you need further assistance on the drag link, please send our team a PM, we'd be happy to assist.

William
Ram Cares

 

[mtnrider]

Contact Ram cares and request a replacement of the new model. Your dealer does not have the authority to do anything so don't even bother asking them

 

[montero1bna]

Thank you for grabbing our attention on this. Should you need further assistance on the drag link, please send our team a PM, we'd be happy to assist.

I did send a pm before posting this. However I am going to contact my dealer and see what they have to say.

thanks for the help,

Mike

 

[chaosh1]

I gotta say @RamCares helped me just last week. Case opened and within a few hours i had customer support agent on the phone telling me they would pay for everything, Parts and alignment all i had to do was choose which dealership i wanted to take it to.