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DragLink Recall-File a complaint with NHTSA

Discussion in 'Heavy Duty' started by Snyd, Jan 15, 2020.

  1. Snyd

    Snyd Member

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    https://www-odi.nhtsa.dot.gov/VehicleComplaint/

    Click the link and file a complaint with NHTSA regarding THEIR approval of this so-called fix. Complaining to FCA won't change anything.

    Here's with I wrote.

    Safety Recall V06 / NHTSA 19V-021 Drag Link - January 25, 2019

    This so called fix is abhorrent! It calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this SAFETY issue is to REPLACE this steering linkage component, the entire Drag Link! NOT do a "back yard, shade tree mechanic" weld job on the steering linkage of all things! I am appalled that NHTSA approved such a thing. PLEASE revisit this issue and do the right thing. Require Chrysler (FCA US LLC) to REPLACE this defective part with the proper part. Note.... Chrysler is not welding the nuts on the drag links on trucks coming off the assembly line! They are coming off with proper, safe, adjustable drag links!

    Signed, Owner of a 2016 RAM 2500 which I ordered and purchased new.


    I also attached a couple pics of my "repair" huh...

    [​IMG]

    [​IMG]
     
    Zack02, JRS950, Dr J Cumminz and 4 others like this.
  2. Southpaw759

    Southpaw759 Member

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    I might do the same, the dealership where I’m at welded mine without checking the steering wheel. Now I have a crooked steering wheel they won’t fix cause it’s “permanent”.
     
  3. 2003F350

    2003F350 Senior Member

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    While I agree that the fix should be to replace the undersized threads...(and to note here, I'm not on the NHTSA board, but rather just an engineer for an industrial equipment manufacturer)

    That fix is going to hold up quite well. And since they are barely penetrating the metal, there will be no significant change to the mechanical properties of the adjustment system. These are minimum grade 8 nuts and threads, they can take a little heat and still function as intended.

    Since they are not large welds, either, then cutting them with a cut-off wheel in the future to make adjustments will add a total of about 15 minutes to the job, if that. Granted, over time components will need to be removed and repaired or replaced due to cutting and welding multiple times, but for the average person that time frame will be well outside of warranty and possibly outside the expected life of the vehicle.

    This fix isn't pretty, but it is functionally sound.
     
    Gr8bawana likes this.
  4. 2003F350

    2003F350 Senior Member

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    You might be able to get them for not fully performing the recall - if your wheel wasn't crooked before, and it's crooked now, then they altered something and didn't tell you or get your approval.
     
  5. 68PowerWagon

    68PowerWagon Senior Member

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    Guess I should feel lucky... at least they painted my shity weld!
    Now that I look back at it they did paint yours... white?!? First look I thought that was just the glare from the camera. Then I guess I should feel lucky they painted mine black.:D
     
  6. Snyd

    Snyd Member

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    If my tailgate latch fails they could weld the tailgate shut and tell me it's fixed and "safe". It won't fall open but won't function as designed. Same thing with the Drag Link. It might not come loose being welded but it no longer functions as designed.

    No matter how we slice it. This "fix" is a bogus, cheap band aid for FCA.
     
    Last edited: Jan 15, 2020
    RWG1 and GsRAM like this.
  7. stevenP

    stevenP Senior Member

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    I have two Gen4 HD trucks now. Both have had the fix done to them. My dealer performed an alignment, and made sure the steering wheel was centered. Then welded the nuts, and painted it. Honestly at first I was rather against this as a fix too. But in the end, it works, and the trucks drive fine. There is another thread on here devoted to this same subject. At this point I am not concerned this is an issue anymore.


    I guess I was more concerned about the bracket for the steering links that was ripping off the frame issue. Now that one kept me up at nights.

    IMAG0269.jpg
     
  8. CoZo6

    CoZo6 2017 Brilliant Black 4x4 Big Horn 5.7 Hemi

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    Done
     
  9. Southpaw759

    Southpaw759 Member

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    It was crooked before and I told them it was but they “forgot” and refuse to cut the welds to fix it.
     
  10. Maligator

    Maligator Senior Member Military

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    The fix holding up quite well and it not being right are two totally different things. There should be absolutely no justification to weld an adjustable steering component. Case in point the post above mine, they weld his jamb nuts and oh shit he drives it out of the lot and his steering wheel is clocked X number of degrees. Now an angle grinder has to be taken to it, readjusted and welded again to "fix" it. Not to mention there have been guys that have gotten the "fix" and shops have refused them alignments because of the welding on the drag link. I don't care how easy it actually is not everyone has and angle grinder/die grinder or has the mechanical aptitude or confidence to grind on a truck component. I've been a machinist/millwright for 20 years and it's certainly super easy for me to do it. Should I be forced to so FCA can save a few bucks...shit no. They should stand by their product and their customers and replace it with the proper drag link end of story

    Sent from my Pixel 2 XL using Tapatalk
     

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