Dhubble
Member
From what I was told when they got the recall is that it was going to take a long time. The reason the service guys said this "coming from the head diesel mechanic" is that it was a new procedure they had to take a course on. If they missed one piece of it they would get fined. It was a pretty large list of little things to do and no one had performed it before so they didnt even know how long it would take. I ended up getting into direct contact with the mechanic because my truck was there for 9 months and I couldnt even get the service manager to return my calls. If I wanted to ask him anything I had to go down and wait in line to have him even look at me. Oh and I can't stand that spoiled little punk just FYI. So one day I just drove to the back into the shop and found the mechanic myself and he was pretty damn helpful with information and gave me his number. You know they held my truck for that long because it was throwing a PO299 code and come to find out it was just a computer glitch.and my truck got put on the back burner until the lawsuit finalized. ****** ordeal If you ask me but I sure am glad to have my truck back.