Get use to it, this is something FCA has failed to ever fix since the 2009 4th gen came out. It is torsional vibrations coming from the hemi engines, there is no fix for it. Alot of people have tried conquering this vibe, none have totally eliminated it 100%. Some have dampen`d it by installing the eco diesel damper in behind the steering wheel horn cover on 4th gen`s, but i`ve not seen or heard of anyone doing this mod to the 5th gen trucks as of yet. I`ve also read where people have pulled the carpets out and installed sound deadening sheets onto the floor pan and firewalls. Thats an expensive thing to have to do... FCA should have fixed this issue long ago.
Every one of my (4 of them) 4th gen trucks had vibes anywheres around 1500 to 2000 rpm`s. With both of my 2010 hemi 4th gen`s, i spent a couple grand chasing the vibes and adding this an that to them. I finally solved it on those two trucks, but when i got my 3rd 4th gen truck, i decided to just live with it, i wasn`t about to sink a bunch of time & money into something you can`t ever get rid of. On cold days with my latest 4th gen, it vibes the steering wheel and the floor pretty bad until warmed up. Once the truck is warm, it settles down and is smooth as glass. I`m not going to chase this demon in the 2018 i have. I`ve just decided that THAT is what its going to do, so i`ve decided to just live with it, as it only does it when its VERY cols outside. Other than that, this 18 sport is a joy compared to all my other previous hemi trucks. Yes, its annoying, but it is what it is. I call it the price of owning a hemi truck. But it is sad, that FCA has not addressed this, nore has ever fixed it. So.... i now see that the VIBE saga continues into the 5th gen trucks. Glad i didnt buy one, i would have been very disappointed in that it hasn`t been fixed yet.
If you go to your dealer`s, i`ll suggest loosening the motor mounts, shift the mounts, re-tighten them. Some people have claimed this helps. I know it changed the vibes on my previous ram hemi trucks, but it never totaly got rid of the engine vibes transmitting throughout the cab and steering wheel. Worth a shot anyways... what have you got to lose but time. Maybe if enough people call FCA and ***** about it, maybe they`ll finally fix it. But i hardly doubt it. Its a hemi, they VIBE, it is what it is. Funny how none of the hemi cars do this, but the trucks do. I think the reason the hemi cars don`t do it is because everything is tighter and closer within the vehicle... i have no other explanation as to why they do it. Some trucks do it, some people claim theirs does not. Some people dont even know what they`re looking for, so they wouldn`t know it if they felt it. Its also odd, that some trucks have it worse than others, but the end result, they ALL do it, all because of the hemi engine is NOT dampened very well. It dosen`t take much to upset a hemi.
Sorry i couldn`t help you more, but in the same sentence, i hope it helps you understand it better.