Frustrated.

[Todd2424]

I have a 2020 dodge ram that the Steering wheel controls do not work on the left side no backlighting on my headlight switch and radio will not turn off all done after the dealership. Installed bed lights. That my truck was equipped with . I took to the dealership where I bought the truck and they replaced the clock Spring. Still does not work. I'm at lost.

 

[Travelin Ram]

@RamCares

 

[06 Dodge]

Take it back and tell them to fix it right this time...

 

[Todd2424]

It goes back to the dealership that installed the bed lights April the 3rd. But they want me to pay for a. Diagnostic fee.

 

[Farmer Fran]

Is it a RAM factory dealer? or a generic dealer?

 

[Todd2424]

A Ram factory dealer

 

[RamDiver]

A Ram factory dealer

When does your warranty expire or have any co-pay amount?

And has this dealer acknowledged that the fault will be covered by warranty or not?

I've never heard of paying a diagnostic fee for anything warranty related.

It might be time to speak directly with the service manager yourself to be certain all parties are clear about the responsibilities of the warranty coverage.

Do you have access to any other dealers if this one won't help?

.

 

[Daw14]

Take it back and tell them to fix it right this time...

Dealers lie often , so do not trust them when they claim to have finished a repair , verify it was done. look for a different dealer , one who has quality oriented techs and a service adviser who listens and comprehends the tasks at hand.

 

[Todd2424]

The problem is. The truck is a Canadian truck with 27000 miles and no one wants to work on it. It has a aftermarket cam warranty

 

[RamDiver]

That's why the dealers are not interested. When you say an 'aftermarket cam warranty', I trust there's no coverage for the electronics in the truck.

I've heard of users buying replacement Uconnect and/or aftermarket radios for much less than OEM costs but I haven't any more info than that.

You could try searching for your radio m/n suppliers other than Mopar or Uconnect or substitutes for your radio m/n.

I'll look for a thread and report what I can find.

https://carplaynav.com/product/2013...-8-4-inch-radio-ra4-vp4-nav-uconnect-upgrade/

https://www.ramforum.com/threads/2020-classic-tradesman-radio-upgrade-help.177751/

https://caraudiowise.com/best-aftermarket-radio-for-ram-1500/

How To: Install a 2018 4C (UAQ/UAS) Radio in 2013 - 2017 RAM

For the 2018 model year RAMS, the 8.4 Radios were changed from the previous VP3/VP4 Harman radios to the 4C/4C-Nav radios made by Panasonic. The biggest advantage of these new 4C Radios is the support for Apple CarPlay and Android Auto. The radios themselves fit the same mount as 2013-2017...

www.ramforum.com

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