good story ending, Lifetime Factory Unlimited Milage Warranty is GOLD in the bank.

r56ranch

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I purchased Factory Lifetime Unlimited Milage Warranty when I bought the truck. At ~40,000 miles it bought me a new Radio Screen and Chrysler refunded my warranty $100 deductible because it was out of factory warranty but that screen had known issues. I was happy.

At ~50,000 miles driving unloaded on the highway my tranny went into 4th gear limp mode (did not know that was a thing at the time) I tried manually shifting +/- , switched on Tow Mode, nothing so I pulled off the road , turned ignition off , restarted and all good. No other issues for next ~2000 miles.

When I took it in for the next service I advised them of the "stuck in 4th" thing. They said that "no codes showed on diagnostics".

At ~60,000 miles same thing , same response from dealer when serviced again. No codes.

I experience "limp mode" 3 or 4 more times between 60,000 service and ~72,000 . Back to dealer , they said "well you were supposed to have tranny serviced at 60,000, fluid change and 2 filters, that is your problem" I reminded them that I had told them of the issue 2 other times when in for service way before 60,000. They shrugged me off. I had them change F and R Diffs and TC fluids and service Tranny , fluids and 2 filters. Again, "all looks good, no codes"

BTW, owner's manual says Trans service at 60,000 if used as Fleet, Taxi, or "frequent towing" 120,000 miles otherwise. I tow a bass boat and a 2 horse trailer occasionally as I have another rig for heavy everyday ranch work/towing

At ~77,000 the truck started bucking , erratic shifts, limp mode, loud kick in the butt when shifting into reverse , shift from 1st to second RPMs skyrocket and then bang into 2nd.

I limped it to a different dealer , Moritz in Ft Worth , and the Adviser plugged in diagnostic reader right there on the spot and said "there are all kinds of codes" and next day was told my tranny was dead and either needed complete rebuild or replacement and Chrysler would decide. They decided to replace it. Today they said Tranny was on backorder and may possibly be a month or longer. They said my warranty only covers first $175 of rental but "no worries" Chrysler is covering 100% and you will get a 1/2 ton truck not a car since obviously that is what you prefer.

That $3000 warranty is golden, that truck will be in my barn till the day I die. I've put the lifetime warranty to the test and Chrysler passed with flying colors.

If you live anywhere near Ft Worth, Moritz Chrysler Dodge RAM Jeep will take good care of you! Im taking my Service Advisor a bottle of Jack when I pick my PW up.
 

olyelr

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Kewadin MI
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I purchased Factory Lifetime Unlimited Milage Warranty when I bought the truck. At ~40,000 miles it bought me a new Radio Screen and Chrysler refunded my warranty $100 deductible because it was out of factory warranty but that screen had known issues. I was happy.

At ~50,000 miles driving unloaded on the highway my tranny went into 4th gear limp mode (did not know that was a thing at the time) I tried manually shifting +/- , switched on Tow Mode, nothing so I pulled off the road , turned ignition off , restarted and all good. No other issues for next ~2000 miles.

When I took it in for the next service I advised them of the "stuck in 4th" thing. They said that "no codes showed on diagnostics".

At ~60,000 miles same thing , same response from dealer when serviced again. No codes.

I experience "limp mode" 3 or 4 more times between 60,000 service and ~72,000 . Back to dealer , they said "well you were supposed to have tranny serviced at 60,000, fluid change and 2 filters, that is your problem" I reminded them that I had told them of the issue 2 other times when in for service way before 60,000. They shrugged me off. I had them change F and R Diffs and TC fluids and service Tranny , fluids and 2 filters. Again, "all looks good, no codes"

BTW, owner's manual says Trans service at 60,000 if used as Fleet, Taxi, or "frequent towing" 120,000 miles otherwise. I tow a bass boat and a 2 horse trailer occasionally as I have another rig for heavy everyday ranch work/towing

At ~77,000 the truck started bucking , erratic shifts, limp mode, loud kick in the butt when shifting into reverse , shift from 1st to second RPMs skyrocket and then bang into 2nd.

I limped it to a different dealer , Moritz in Ft Worth , and the Adviser plugged in diagnostic reader right there on the spot and said "there are all kinds of codes" and next day was told my tranny was dead and either needed complete rebuild or replacement and Chrysler would decide. They decided to replace it. Today they said Tranny was on backorder and may possibly be a month or longer. They said my warranty only covers first $175 of rental but "no worries" Chrysler is covering 100% and you will get a 1/2 ton truck not a car since obviously that is what you prefer.

That $3000 warranty is golden, that truck will be in my barn till the day I die. I've put the lifetime warranty to the test and Chrysler passed with flying colors.

If you live anywhere near Ft Worth, Moritz Chrysler Dodge RAM Jeep will take good care of you! Im taking my Service Advisor a bottle of Jack when I pick my PW up.
Helllllllll yeaaaaaaaaaa! That is great to hear. I often wonder if the lifetime warranty will serve me well or not. Im at almost 60k miles and have not had to use it yet. I cringe when the time comes that I could use it yet they backpedal and leave me high and dry. I honestly think a lot of the outcome has to do with the dealer you are using.

I have to ask, is your truck 100% stock (as in no modifications)?
 
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OP
R

r56ranch

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wise co tx
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2018
Engine
6.4
Helllllllll yeaaaaaaaaaa! That is great to hear. I often wonder if the lifetime warranty will serve me well or not. Im at almost 60k miles and have not had to use it yet. I cringe when the time comes that I could use it yet they backpedal and leave me high and dry. I honestly think a lot of the outcome has to do with the dealer you are using.

I have to ask, is your truck 100% stock (as in no modifications)?
yes
 
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OP
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r56ranch

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wise co tx
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2018
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Not breaking my heart that if it does take 4 to 6 weeks to get the new tranny, I have a 2021 RAM 1500 loaner to pile miles on. Not exactly using the PW for much more than daily driver and towing my Bass Boat around.
 

GTyankee

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3.0 ecodiesel
My 2016 eco-diesel Extended warranty is only good for 7 years
I think gassers are good for 8 years, but i may be mistaken
 
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