RAM_CSD_2020
Junior Member
I just bought a 2020 RAM 1500 DT Limited... I do like the truck, but am having issues with the Infotainment system, particularly UConnect and the HotSpot Connection. You see, my truck originated in Canada, and I'm in the US(CT). UConnect doesn't work because it's a Canadian version and everytime the VIN number is mentioned, I'm told, "Oh, you have a Canadian vehicle, Good luck with that".
I've contacted RAM Canadian and US Customer Support and they've transferred my VIN number out of Canada and into the North American Market, but I'd like to know how I can get the UConnect system updated or reloaded for North America so that it will work in the US. The VIN number also seems to prevent me from getting any data plan to set up my HotSpot and I need to know how to fix that. Could it be that I need to have the SIM replaced?
I do like the truck a lot... I've always had a RAM, but I'd like it so much better if these issues were resolved. Does anyone have any ideas as to how I can get the UConnect up and running for North America and how I can get the HotSpot up and running as well? Thanks.
I've contacted RAM Canadian and US Customer Support and they've transferred my VIN number out of Canada and into the North American Market, but I'd like to know how I can get the UConnect system updated or reloaded for North America so that it will work in the US. The VIN number also seems to prevent me from getting any data plan to set up my HotSpot and I need to know how to fix that. Could it be that I need to have the SIM replaced?
I do like the truck a lot... I've always had a RAM, but I'd like it so much better if these issues were resolved. Does anyone have any ideas as to how I can get the UConnect up and running for North America and how I can get the HotSpot up and running as well? Thanks.