Just got the message SERVICE AXLE LOCKER

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Scott_Bourne

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Dec 4, 2018
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Location
98004
Ram Year
2019
Engine
5.7 E-Torque
So 2100 miles - two recalls - one TSB - one trip for a faulty fuel sensor and now number five visit coming up to see what this problem is. Seems related to 4WD system. Funny thing is I never have used the locker system yet but was planning to - this weekend. Guess I'll put that on hold. I love the truck but out of 23 new vehicles I have owned in my lifetime, none has been in for service five times during the lifetime of the vehicle let alone the first 2100 miles (except for scheduled maintenance) and I still have to get the A/C looked at so that will be six - in 2100 miles. I am too far gone with this truck to give it up - so suffer I will.

Anyone else get this error message?
 

Rado

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Pentastar 3.6 V6
Damn Guess I will keep my 2015 longer :O
 

tidefan1967

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First year new body style growing pains. I just passed two years 24K miles and no problems yet other than the recalls which I've ignored so far. I did have HEMI tick occasionally until I switched to Redline 5W30.
 

RamCares

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So 2100 miles - two recalls - one TSB - one trip for a faulty fuel sensor and now number five visit coming up to see what this problem is. Seems related to 4WD system. Funny thing is I never have used the locker system yet but was planning to - this weekend. Guess I'll put that on hold. I love the truck but out of 23 new vehicles I have owned in my lifetime, none has been in for service five times during the lifetime of the vehicle let alone the first 2100 miles (except for scheduled maintenance) and I still have to get the A/C looked at so that will be six - in 2100 miles. I am too far gone with this truck to give it up - so suffer I will.

Anyone else get this error message?

Hi Scott_Bourne,
We're sorry to hear about all of the trips you've had to take to your dealer. We understand how inconvenient this may be. We would like to help you get your concerns resolved at your next appointment by having a case escalated in your behalf. Please send us a private message at your earliest convenience.
Lydia
Ram Social Care Specialist
 
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OP
Scott_Bourne

Scott_Bourne

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Dec 4, 2018
Posts
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98004
Ram Year
2019
Engine
5.7 E-Torque
Hi Scott_Bourne,
We're sorry to hear about all of the trips you've had to take to your dealer. We understand how inconvenient this may be. We would like to help you get your concerns resolved at your next appointment by having a case escalated in your behalf. Please send us a private message at your earliest convenience.
Lydia
Ram Social Care Specialist
Thanks but they already did that - just have to wait to find out the outcome - total of seven days in the shop since I bought it - hoping it doesn't go to 30 but if it does then I'll file a Lemon Law claim.
 

RamCares

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Thanks but they already did that - just have to wait to find out the outcome - total of seven days in the shop since I bought it - hoping it doesn't go to 30 but if it does then I'll file a Lemon Law claim.

Thank you for letting me know, Scott_Bourne. You're welcome to send us a private message if you have any questions about your current case.
Lydia
Ram Social Care Specialist
 
Joined
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Location
Chattanooga
Ram Year
2017
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5.7
My 17 that I bought new has probably been at the dealer for more like 90 days maybe more. I got it in October, by Thanksgiving the hvac was jacked up. It took three visits to get it working that winter. Now the ac will work fine all summer but every winter it spends weeks in the shop because the the heat or defrost won't work. They "fix" and when I pick it up it won't even work in the parting lot. They have replaced everything in the dash at least once. At least they get me a loaner, probably had at least 20 different ones over the years. This doesn't even include other things like interior led's going out or factory paint defects (they had to paint pass rear door 4 times to get it right). Now I've got broken exhaust bolts!! I'm to far into this truck to get rid of it now.
 

BigLazer4u

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Location
North Carolina
Ram Year
2022
Engine
Cummins
So 2100 miles - two recalls - one TSB - one trip for a faulty fuel sensor and now number five visit coming up to see what this problem is. Seems related to 4WD system. Funny thing is I never have used the locker system yet but was planning to - this weekend. Guess I'll put that on hold. I love the truck but out of 23 new vehicles I have owned in my lifetime, none has been in for service five times during the lifetime of the vehicle let alone the first 2100 miles (except for scheduled maintenance) and I still have to get the A/C looked at so that will be six - in 2100 miles. I am too far gone with this truck to give it up - so suffer I will.

Anyone else get this error message?

Same thing happen to mine. Dealer replaced the actuator and put new bearings under warranty.
 
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