Insideman, I couldn't agree with you more if I tried my damnedest! I got a little shade here for pointing out how far we have allowed our expectations, as consumers, to fall. When I tried to point out that at best, Morimoto was being a decent company and doing the right thing, it some how came off as Morimoto bashing. Fact is, that since my post, I doubt I could even stretch it to cover that far (decent and doing the right thing). I absolutely despise being taken for granted or worse, for a sucker. Telling me whatever you think i want to hear or worse yet, whatever you want.. period. That just gets my goat. I got off my soapbox and decided to just watch "The Show", as folks twist themselves in knots to cover up the bad behavior/ business practice and better yet explain how there is something wrong with people that actually have expectations from a $1200 light source. As i'm typing this i'm listening to the Boeing news and thinking guess its the norm. I only make, package, market and sell these items.... how am i responsible for what happens. Lol. I'm guessing if everyone pulled their order... and I certainly would have by now... maybe THAT would light a fire under... or at least provide enough light for them to see their way..