MyMoparParts website

AkNoad2

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Has anyone ordered parts from this place? I ordered a block heater and cord for my truck from their website after researching it to guarantee it would fit, it says it does yet these people send me an email saying they can't guarantee fitment. I mean, what the hell, I researched it and found the info but they couldn't find it.....on their own website? :wtf2:
 

Socalramfan

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No experience with them, but as a business model they might want to rethink things.

”You bought it….it’s yours” probably won’t last too long.
 

HEMIMANN

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Bought my rubber floor mats from Benny. Much better than competitor's and great price.
 

Jeepwalker

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He's probably tired of giving away money and a lot of his time (i.e. refunds) to people who didn't do their homework or thinks he operates like Walmart.
 
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AkNoad2

AkNoad2

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They asked for my VIN, which I gave them and they still couldn't verify fitment, even though it took me only 10 minutes to verify it myself. I seriously doubt that it was the owner I was dealing with but whomever it was, isn't very good at their job since it took me only about 10 minutes to figure out if the parts fit or not. If this place has parts that I need for my truck and their price is competitive I have no problem buying my parts from there but this experience was pretty eye opening.
 

GTyankee

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I have bought parts from & though Benny, he is a registered vendor on this site.

One time i was looking for body colored door handles, he was out of stock & because it was an uncommon color.
He was kind enough to redirect me to another site that did have a set in stock :)
 

Jeepwalker

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How can a person give an iron-clad 100% guarantee where there are running production changes with many different components? And maybe some parts are drop-shipped that he won't ever see. He's probably had his head chewed out 100 times by customers he 'guaranteed' fitment in the past.

If they have the part, maybe you could take measurements from your engine block and ask if he can hold a dial indicator to the heater part, and maybe that's the best you can do. If I was the vendor and some items were drop shipped dealing with the general public, I wouldn't throw out many guarantees either. A vendor's just asking for their neck to be cut off. You might be a very diplomatic and understanding person, but some customers can be real ba$terds and go off the deep end. (been there)

I know it's frustrating. I go through that a lot too. But usually things work out ok, esp if ya did yer homework, which it sounds like you've done. The other option is to order it from your dealer and then you can hold it up and check when it arrives (before you pay). Sometimes dealer prices can be very competitive. They need to maintain sales targets too. Esp smaller market dealerships, ..I've found. Ask the parts guy if they'll give ya a discount and get as close to an online price as possible. Might surprise you. Worth a phone call perhaps.
 
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csuder99

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If you dig around the website you can find that it is owned by Dallas Dodge Chrysler Jeep Ram, online parts is just a side business for them. That email is just standard CYA because finding the exact right part number can be challenging. Not so much for a block heater but think about other things with a multitude of options.
 
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