New V44 recall on the tailgate

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corneileous

corneileous

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Mine has never fallen, but I did receive the notice. I called my dealer, and am on a waiting list. They stated Ram only ships them 10 parts/week.

There’s not another dealer you can go to? I got mine done at another dealer that was the same distance in the other direction of me from the one my truck came from; called them a couple days beforehand, they said they had the parts and that Saturday when I went in, they had it done in no time. Even got to watch ‘em do it.


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RamCares

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Mine has never fallen, but I did receive the notice. I called my dealer, and am on a waiting list. They stated Ram only ships them 10 parts/week.

If you'd like to expedite this process, you're more than welcome to send us a direct message. We'll escalate a case in an effort to do so.

Jasmine
Ram Social Care Specialist
 

kkreit01

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If you'd like to expedite this process, you're more than welcome to send us a direct message. We'll escalate a case in an effort to do so.

Jasmine
Ram Social Care Specialist

Thanks. I'm not in a bug hurry. I still have the Passenger Airbag S/W update to do as well. My tailgate has never fallen open on it's own. I'm pretty sure my Service Adviser said there were only 5 on the waiting list.
 

RamCares

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Thanks. I'm not in a bug hurry. I still have the Passenger Airbag S/W update to do as well. My tailgate has never fallen open on it's own. I'm pretty sure my Service Adviser said there were only 5 on the waiting list.

Understandable, kkreit01. If any questions or concerns arise, you're always welcome to send us a private message.

Jasmine
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superjoe83

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So are only certain VIN's affected? I have a 2018 3500 CCLB, and haven't got a notice yet, and when I check my VIN on RAM's website it just shows the drag link recall
 

buddy guy

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I believe it was Rams built before april 2018 and ram 1500s only.
 
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corneileous

corneileous

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I believe it was Rams built before april 2018 and ram 1500s only.

Hmm that’s weird, i wouldn’t think they’re would be any difference between a 1500 tailgate and a 2500/3500 gate.

My 1500 was made in October of ‘18.


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RamCares

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So are only certain VIN's affected? I have a 2018 3500 CCLB, and haven't got a notice yet, and when I check my VIN on RAM's website it just shows the drag link recall

If you'd like, send us a direct message as we can always double check your VIN for any open campaigns.

Jasmine
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w6pea

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That’s the first I’ve heard of that. The dealer I went to yesterday for mine wasn’t the one I bought the truck from.


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At anytime, if you need any assistance while working with the dealer, please send us a direct message. We'd be glad to help get this campaign taken care of on your behalf.

Jasmine
Ram Social Care Specialist

I took my Truck to the dealer that told me that told me that they weren't allowed to work on any vehicle except the ones that they sold B.S.
Any way I got it done it took longer than 45 to get it in the service area, so they fixed it in the service dept driveway.
I was out of there in 1 hour and 5 minutes. From the time I talked to the service writer and I handed him the keys.
 

buddy guy

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Hmm that’s weird, i wouldn’t think they’re would be any difference between a 1500 tailgate and a 2500/3500 gate.

My 1500 was made in October of ‘18.


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yeah unless the expand the recall, you dodge the bullet by a good bit.
 

RamCares

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I took my Truck to the dealer that told me that told me that they weren't allowed to work on any vehicle except the ones that they sold B.S.
Any way I got it done it took longer than 45 to get it in the service area, so they fixed it in the service dept driveway.
I was out of there in 1 hour and 5 minutes. From the time I talked to the service writer and I handed him the keys.

I appreciate the follow up. I am glad to hear this was taken care of. At anytime, if you have a question, don't hesitate to connect with us.

Jasmine
Ram Social Care Specialist
 
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