corneileous
Senior Member
- Joined
- Sep 6, 2016
- Posts
- 6,851
- Reaction score
- 3,916
- Location
- Podunkyville, OK
- Ram Year
- 2018 Ram 1500 Limited 4X4
- Engine
- Hemi 5.7
“UPDATE” So after trying PC and the PM, I definitely like the Pedal Max better. I thought just a much smoother acceleration. I found the Pedal Commander to be a bit “jumpy” not as smooth.. This is second reason you should go with PM. Customer Service!!!When I spoke to the original sales person at PC they assured me risk free 30 day money back Guarantee . Okay great. So fast forward to this afternoon. Customer service person Courtney Perkins from Pedal Commander sends me an email with SEVERAL stipulation to return?! Two biggest stimps! I have to pay return shipping Plus they also mentioned A RESTOCKING FEE! NEVER MENTIONED pre order! How is this risk free..So when I questioned these fees she refused to even correspond to me?? She wrote quote..The email is for XXXX my girlfriend that ordered part, Courtney Perkins from pedal commander put in her email! Even though it was through my email. I tried to explain this was a gift for my truck and I just want to talk about these fees, but with NO results!! TERRIBLE CUSTOMER SERVICE from this person!! Definitely not risk free!! Go with Pedal Max guys!!
That sucks. Did you try talking to someone else? Sometimes you gotta try a bit to get a decent representative. I would think risk free meant risk free if you only tried it between the trial period.
I’ve never tried a pedal max but if my PC gets a little too jumpy, I just turn it down. I’m pretty happy with it and like that I can control it with my phone- and if figuring out what’s wrong with mine gets me a new one or mine fixed that’ll allow me to change setting as I roll down the highway instead of having to put a knob somewhere.
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