Power Wagon Down!

[Trailmaker]

It left in the 70’s with leaded gasoline.
If the trucks we drove were 100% American made and bullet proof like we hoped, I could not afford a PW. I imagine my truck would cost 40-50% more. We Americans have a lot more mark up and a minimum wage. Unless it was built in California then I would assume the price just doubled.

 

[56PW17]

Update time!!!

Ok so.... I got my truck back. Wow did i have a smile on my face when i did. Brian the service manager came from behind the counter to give me a hand shake. I think he was just as happy to get it out of his service center as i was to get it back.

I can’t say enough good things about the dealership in Butler NJ. They have earned my business without question. Between the misfire, contaminated / cracked tank, replacing the head, replacing the tank(twice) brian and his team nailed it. Ramcares was spot on the whole time and made sure i was kept up( although brian contacted me just as much). Honestly after 56 days the communication made all the difference with this repair. Everything was done under warranty (i was laughed at by the first dealership when asking if the gas tank would be covered). It cost me $15 to pick the truck up for gas.so happy to have it back. Here are the service docs

 

[Trailmaker]

View attachment 181322 View attachment 181323 View attachment 181324 View attachment 181325 View attachment 181326 Update time!!!

Ok so.... I got my truck back. Wow did i have a smile on my face when i did. Brian the service manager came from behind the counter to give me a hand shake. I think he was just as happy to get it out of his service center as i was to get it back.

I can’t say enough good things about the dealership in Butler NJ. They have earned my business without question. Between the misfire, contaminated / cracked tank, replacing the head, replacing the tank(twice) brian and his team nailed it. Ramcares was spot on the whole time and made sure i was kept up( although brian contacted me just as much). Honestly after 56 days the communication made all the difference with this repair. Everything was done under warranty (i was laughed at by the first dealership when asking if the gas tank would be covered). It cost me $15 to pick the truck up for gas.so happy to have it back. Here are the service documents

Heck yeah. Time to go wheelin’!!
Glad to hear that your back in your own rig.

 

[RamCares]

Update time!!!

Ok so.... I got my truck back. Wow did i have a smile on my face when i did. Brian the service manager came from behind the counter to give me a hand shake. I think he was just as happy to get it out of his service center as i was to get it back.

I can’t say enough good things about the dealership in Butler NJ. They have earned my business without question. Between the misfire, contaminated / cracked tank, replacing the head, replacing the tank(twice) brian and his team nailed it. Ramcares was spot on the whole time and made sure i was kept up( although brian contacted me just as much). Honestly after 56 days the communication made all the difference with this repair. Everything was done under warranty (i was laughed at by the first dealership when asking if the gas tank would be covered). It cost me $15 to pick the truck up for gas.so happy to have it back. Here are the service docs

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Hi 56PW17,

Thank you for continuing to keep us all updated throughout your experience, so happy to hear you were able to receive the level of care we expect for our loyal customers. Please do not hesitate to send us a message if you are ever in need of any additional assistance regarding your truck. We're always happy to help.

Mark
Ram Social Care Specialist

 

[56PW17]

Hi 56PW17,

Thank you for continuing to keep us all updated throughout your experience, so happy to hear you were able to receive the level of care we expect for our loyal customers. Please do not hesitate to send us a message if you are ever in need of any additional assistance regarding your truck. We're always happy to help.

Mark
Ram Social Care Specialist

I can’t wait to speak with my case rep Katrina. She was spectacular. I will be sure to ask for her manager so i can tell them how much of a difference this whole team made for me.

 

[RamCares]

I can’t wait to speak with my case rep Katrina. She was spectacular. I will be sure to ask for her manager so i can tell them how much of a difference this whole team made for me.

Thank you for the follow up, 56PW17. That is truly awesome to hear! You can certainly let Katrina know when you're able to connect with her again, however, you may also write up a message and send it to us via email at [email protected] and we'll happily get that over to Katrina's supervisor.

Mark
Ram Social Care Specialist