Radio, identification, help

[Mpgrimm2]

What the current SW version of the radio after InfoT did their 'magic'?

Pink (Dedicated GPS) input isn't usually needed for GPS...( Think Hawaii with no SXM option)

Violet/purple is cellular (part of puck antenna)

Green/mustard is SXM (part of puck antenna & also functions for GPS)

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Depending on your SW version (18.45.x is latest with GPS bug fix), you may have a bad puck antenna, bent connector pin as suggested, bad Sierra Wireless modem/gps card in the radio, or need the latest sw update

 

[Rockshooter]

Very helpful.I have the latest soft ware update 18.45.Thinking I need to look at the antenna good info on the plugs.
Thanks Rich

 

[SitKneelBend]

I guess what I’m trying to say when I’m asking, will the radio operate and function without the pink wire. Radio has pink plug. The truck has no pink wire. Thanks in advance, Rich

Yes,you don't need the pink plugged in for the radio to function.

 

[SitKneelBend]

What the current SW version of the radio after InfoT did their 'magic'?

Pink (Dedicated GPS) input isn't usually needed for GPS...( Think Hawaii with no SXM option)

Violet/purple is cellular (part of puck antenna)

Green/mustard is SXM (part of puck antenna & also functions for GPS)

*************
Depending on your SW version (18.45.x is latest with GPS bug fix), you may have a bad puck antenna, bent connector pin as suggested, bad Sierra Wireless modem/gps card in the radio, or need the latest sw update

This, sorry got my wires crossed...

 

[Rockshooter]

Answer to your question is software update, 18.45.

 

[Rockshooter]

I don’t have it up and rolling yet, so I don’t know about the magic

 

[Rockshooter]

Just wanted to follow up with an update. Have my navigation working correctly now. If I would have listened to several senior members here I would have had it working three weeks ago. Stealership told me the radio was bad. Sent it to infotainment and had it
rebuilt and they installed the latest update 18.45 and returned it to me. I put it back in the truck. The navigation was still stuck in TX. So here's where I got to say thanks to several members on here. SHOULD HAVE LOOKED AT THE DAMNED SHARK FIN. After I replaced it, everything is working good.
Thanks Ram brothers!
Rich