Eric Nelson
Junior Member
- Joined
- Jan 27, 2021
- Posts
- 3
- Reaction score
- 0
- Location
- Southern California
- Ram Year
- 2017
- Engine
- Cummins Diesel
My 2017 3500 Tradesman dually's manual transmission has been through two clutches in its first 12,000 miles. The clutch wasn't right from the day I took new delivery. It rattled every time the engine was shut off, and seemed to slip slightly when towing nominal loads up grades.
At the 6,000 mile service, a dealer said the pack had "fallen apart" due to a "factory defect", and it was replaced under warranty. But when I got it back nothing seemed much different.
I'm now at 12,000 miles, and the story is an exact repeat. I took it to a different dealer, they said the clutch pack had "fallen apart." However they claim the first dealer hadn't replaced the entire clutch pack, so it was inevitable to fail again. They say they are now actually replacing the entire pack (under warranty).
I'm trying to figure out if the clutch in these trucks has some type of known / ongoing defect, or if it's plausible this was an isolated problem, as the dealer is suggesting.
Thanks in advance-
At the 6,000 mile service, a dealer said the pack had "fallen apart" due to a "factory defect", and it was replaced under warranty. But when I got it back nothing seemed much different.
I'm now at 12,000 miles, and the story is an exact repeat. I took it to a different dealer, they said the clutch pack had "fallen apart." However they claim the first dealer hadn't replaced the entire clutch pack, so it was inevitable to fail again. They say they are now actually replacing the entire pack (under warranty).
I'm trying to figure out if the clutch in these trucks has some type of known / ongoing defect, or if it's plausible this was an isolated problem, as the dealer is suggesting.
Thanks in advance-