Real Truck Denid my return claim

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Jpage978

Senior Member
Joined
Mar 6, 2022
Posts
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Location
North Shore Ma.
Ram Year
2019
Engine
5.7 Hemi
I put in a claim for Alpharex taillights cause a few of the break/turn signal lights arent working. They denied me cause saying product was Installed, I never told them was installed, how am I supposed to know if they work if don't connect them. Last time I buy from them if don't make it right, I bought 2 sets from Amazon that didn't work and returned with no issues
 

indept

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South Jersey
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Hemi 5.7L
That sucks. Many stupid businesses out there that think short term with policies like that not caring if they lose business. Oh well, live & learn. Thanks for the heads up.
 
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Jpage978

Jpage978

Senior Member
Joined
Mar 6, 2022
Posts
140
Reaction score
63
Location
North Shore Ma.
Ram Year
2019
Engine
5.7 Hemi
Yeah be careful, all I told them over the phone was a few of the lights were dim, this was Friday, they sent me email same day starting a return claim, Monday morning I got 2nd email denying return, Alpharex taillights thru Real Truck, I had already DM'ed Alpharex thru Instagram asking if they have ever seen my issue and knew possible fix. They asked to send pic or video, I did.. got no response
 
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