striperseeker
Junior Member
After another winter here in the NE (Maryland) my heated steering wheel is once again cracking. Tiny, very symmetrical cracks about 2-3 mm in length at about 1100 position and about 5:30 position on the wheel. Truck has 29k miles on it. Ordered it January 2020, picked up March 15, 2020. First time it cracked was after the winter of 2020/21. Went round and round with dealer and their picture taking and submitting the claim to RAM. Finally replaced around March of 21. Went through this winter and sure enough, the same cracks (in different areas) appeared in late February. Dealer won't resubmit, they state it is from "outside forces." I asked what that meant, and I get crickets. Only 6.5k left on warranty and if this is happening twice in two years, definitely seems a design flaw. Took it to another dealer and they are more amicable and will submit package to RAM.
Anyone else have this issue?
TIA
Anyone else have this issue?
TIA