For the amount of dicking around they’ve done trying to fix this, they could have saved time and money to just replace the trans and the various other parts at this point.
My thoughts exactly. They are trying their best to get this truck through warranty. I could have just traded the truck months ago and been done with this headache. I just didn't feel right knowing that some unsuspecting soul could end up with this truck. Thankfully the check engine light came on, so now they (FCA) have no choice but to acknowledge the problem. Am i happy with them only changing the valve body and thermal unit? Hell no, but at the end of the day i'll sleep fine once i trade it, i mean ive done all i can do to keep another customer from getting screwed.
I think after this is all said and done, i'm going back to cummins 6 speed. Kinda miss rowing through the gears.
The dam thing that ****** me off the most, is the zf 8 speed was a huge selling point when i bought the truck, and i'll be dam if its the one thing that has caused me so much heartache.
If FCA would have done the first trans replacement right, IE, change everything that the fluid goes through, then i suspect all would have never happened . Nope, they decided to cut corners and only replace the trans, and here we are. You know they saying, If its worth doing, then its worth doing it right. Now they have one very pissed off customer. I hope this thread reaches someone way up the food chain in FCA. My guess is RAMCARES has been here and read some of this, because they tend to reply to this kinda post in hopes of saving face. They want the public to think they actually care, make no mistake, they don't give a dam.
I've had a case manager for over a week, and have yet to talk to her. When i call customer care and ask to speak to a supervisor, for some reason i never can.