973604x4
Member
Still no news on repair. I visited the dealer Saturday 2/29/2020 to remove personal belongings from my truck. They said they are still waiting for an open bay and there’s 13 trucks in front of me. If my truck didn’t get fixed this by March 6, It wouldn’t be done for an additional week due to mechanics’ PTO schedules.
After I reached 30 days without my truck or a loaner vehicle at all on this second transmission rebuild, I decided to seek legal advice. FCA case manager said he would send me an email to verify I have an attorney and then he would be removed from the case. The email he sent wasn’t relative to the conversation at all (in fact it was an introductory email) and then I received an automated response indicating the case is closed. Nothing heard from FCA since and that was on March 2nd.
Lemon law case has been filed amongst other things. Can’t believe this is still going on....
After I reached 30 days without my truck or a loaner vehicle at all on this second transmission rebuild, I decided to seek legal advice. FCA case manager said he would send me an email to verify I have an attorney and then he would be removed from the case. The email he sent wasn’t relative to the conversation at all (in fact it was an introductory email) and then I received an automated response indicating the case is closed. Nothing heard from FCA since and that was on March 2nd.
Lemon law case has been filed amongst other things. Can’t believe this is still going on....