UConnect is ******* me off!!!!

Disclaimer: Links on this page pointing to Amazon, eBay and other sites may include affiliate code. If you click them and make a purchase, we may earn a small commission.

Georgiasport

Senior Member
Joined
Oct 21, 2017
Posts
454
Reaction score
418
Location
Douglasville, Georgia
Ram Year
2017
Engine
5.7
My Uconnect 8.4 keeps losing my 5 favorite phone numbers. I have had to re enter them over a dozen times. Sometimes they will stay for a day, sometimes a week or so. I called Uconnect and they say it's not a software app issue, it's the truck itself. Gave me a case number and was told I would get a call within 2 days. Never heard from anyone.

I did some research and found this is a common problem with alot of FCA vehicles. A few people said it's a faulty Bluetooth module in the radio. Guess I have to bring it to the dealer.

Anyone else have this problem????
 

Nystagmus

Senior Member
Joined
Oct 25, 2017
Posts
279
Reaction score
175
Location
NE Arkansas
Ram Year
2015 Longhorn CC
Engine
5.7
A coworker has a new Grand Cherokee that is doing the same thing with radio station presets. They have had it in the shop 6 times (last I heard) and have even replaced the radio....

A couple days ago the newest gremlin was with the fuel economy gauge. They were on the interstate with the cruise set, and the mileage was jumping back and forth from 20-something to 99.....

They are about done with that vehicle.
 

RamCares

Senior Member
Joined
Jan 21, 2016
Posts
3,972
Reaction score
1,673
Location
Michigan
Ram Year
n/a
Engine
n/a
My Uconnect 8.4 keeps losing my 5 favorite phone numbers. I have had to re enter them over a dozen times. Sometimes they will stay for a day, sometimes a week or so. I called Uconnect and they say it's not a software app issue, it's the truck itself. Gave me a case number and was told I would get a call within 2 days. Never heard from anyone.

I did some research and found this is a common problem with alot of FCA vehicles. A few people said it's a faulty Bluetooth module in the radio. Guess I have to bring it to the dealer.

Anyone else have this problem????

Hello Georgiasport,

We're sorry to hear you're having a difficult time storing your contacts. Would you mind sending us a direct message with your VIN? We'd be glad to look further into this.

Jasmine
Ram Social Care Specialist
 

Dark Knight 500

Senior Member
Joined
Nov 25, 2017
Posts
273
Reaction score
215
Location
Alberta
Ram Year
2017
Engine
5.7L Hemi
My biggest problem with uconnect is Bluetooth connectivity has a huge lag in it when playing music off my phone


Sent from my iPhone using Tapatalk Pro
 

TomT

Senior Member
Joined
Jul 1, 2015
Posts
1,277
Reaction score
560
Location
SoCal/OC
Ram Year
2015
Engine
Hemi 5.7
My biggest problem with uconnect is Bluetooth connectivity has a huge lag in it when playing music off my phone

I get the same thing even using a USB cable. These stock radios seem to be severely underpowered when it comes to processing and data transfer.
 
Back
Top