Uconnect Update has my infomedia center not working anymore! Please Help

[eddie046]

It's not the UConnect service stopping but it's the Sprint 3G CDMA phone signal going by the wayside.
This is why Ram has been offering a 4G dongle that plugs into the OBD port if you still want the UConnect service.

I have not gotten anything from Uconnect yet but I got a basically identical Email from Onstar on my 2012 Cadillac using the same OBDII solution and you lose the use of your mirror pushbuttons and the send to vehicle navigation. Not sure about the Uconnect on that one.

 

[BobCinEHT]

When you called Uconnect, did you do it through your truck? They were very helpful when I did my update. I just pressed the help button and I heard a voice through my radio. Freaked me out at first, but had all the answers I needed.

 

[shellj22]

U connect is just plain garbage. Even the 2021's 5 gen with 12"screen are having problems. When mine went on the 2015 last year I called stealership and was told I would have get a replacement. Cost installed was $1800.00!! THATS FOR A CRAPPY 5" ONE!! Do yourself a favor and go with an aftermarket double din for half the price. You will have WAY more options. I went the whole way and replaced all my speakers, added amps and subs blah blah. Point being uconnect is absolute trash love my kenwood excelon with apple car play and android auto. Plays video as well off my phone. Was half the price. ALSO IF YOU WANT DECK TO CONTROL FEATURES LIKE SEATS AC AND WHATNOT ITS A $200 UPGRADE ON YOUR NEW DECK BUT AGAIN MORE FEATURES LIKE FUEL CURVES, HP TORQUE AND PRETTY MUCH ANY INFO IS CUSTOMIZABLE ALONG WITH AS MANY TOUCHSCREEN BUTTONS YOU WANT!! (LIGHTBARS, BED BARS, WINCH ANYTHING THAT REQUIRES POWER) No brainer ditch the uconnect and get yourself a solid aftermarket deck

 

[shellj22]

So what company sells a dependable radio to replace 2018 junk radio I have ? Mine is delaminating and I have ghost touch problems

 

[SitKneelBend]

So what company sells a dependable radio to replace 2018 junk radio I have ? Mine is delaminating and I have ghost touch problems

You can find replacements from salvage yards, but the prices are pretty high right now and the salvage radio may have the same delamination issue. You may want to go with an aftermarket solution.

 

[shellj22]

An aftermarket solution is what I am looking for, what brand do u recommend?

 

[SitKneelBend]

An aftermarket solution is what I am looking for, what brand do u recommend?

Unfortunately I don't have one to recommend. You should know though you can offset the cost of your next radio by selling your old one. It still has value as is for spare parts.

 

[Az Curmudgeon]

I started researching this issue as it may be needed in the near future.

Find what fits your car - Crutchfield

Let us know what you drive, and we'll show you exactly what works in your ride. Get FREE 2-day shipping, discounted installation gear, and free custom instructions.

www.crutchfield.com

 

[David F]

i have no problems with my UConnect. works fine.

 

[Az Curmudgeon]

I've seen a couple of Kenwood and Alpine systems that seem interesting .if you want to keep navigation. Check out the link I posted above

 

[jimk91]

This is no longer politically correct...lol
Try this instead..View attachment 472331

This idiot's mighty lucky he didn't get his *** fragged. Half the door came whizzing past him like a battle ax swung by a Viking gone berserk.

 

[ARKLima]

I have a 2014 RAM 1500 with an 8.4” h/u that is stuck in the “boot loop” at unit 11. I’m okay with going aftermarket but does that mean the heated seats, steering wheel, and climate controls are gone? Also, where can I find the proper wiring harness to add an after market double din h/u and keep the amp and steering wheel controls? Thanks for all the help!

 

[SitKneelBend]

I have a 2014 RAM 1500 with an 8.4” h/u that is stuck in the “boot loop” at unit 11. I’m okay with going aftermarket but does that mean the heated seats, steering wheel, and climate controls are gone? Also, where can I find the proper wiring harness to add an after market double din h/u and keep the amp and steering wheel controls? Thanks for all the help!

If you are stuck at Sierra Wireless Aircard in the update process it is a common problem. I have once been able to recover through that portion of the update, but it required letting it sit overnight hooked up to a trickle charger and let the boot loop go for at least 24 hours (it may have been 48, I don't remember).