UConnect vs prior iPhone notification

[DozerWagon]

I have searched everywhere and read through the manuals and I am lost.

2017 1500 with the basic UConnect

I never had any trouble with my iPhone 7. Once I switched to my iPhone 11 I developed an odd problem. If I have new message notifications on my phone (like my wife has text me but I haven't opened it) and then get in my truck, all new message notifications will be cleared without any notification to me through the truck. I understand there not being a notification if the truck announces the incoming message and I listen or press X. However, this is really annoying. I have frequently received messages that I didn't see while getting ready for work or even while at work, then hop in the truck and they all get cleared. The message is still there, I just lose all notification that there is a new one which I haven't seen yet.

Any ideas?

I have tried all the basics up to resetting the phone (completely), deleting the device in the truck and then reconnecting it as new. I am a field service tech for a large company so this issue persisting is quite embarrassing. haha

 

[bhonshell37]

I have searched everywhere and read through the manuals and I am lost.

2017 1500 with the basic UConnect

I never had any trouble with my iPhone 7. Once I switched to my iPhone 11 I developed an odd problem. If I have new message notifications on my phone (like my wife has text me but I haven't opened it) and then get in my truck, all new message notifications will be cleared without any notification to me through the truck. I understand there not being a notification if the truck announces the incoming message and I listen or press X. However, this is really annoying. I have frequently received messages that I didn't see while getting ready for work or even while at work, then hop in the truck and they all get cleared. The message is still there, I just lose all notification that there is a new one which I haven't seen yet.

Any ideas?

I have tried all the basics up to resetting the phone (completely), deleting the device in the truck and then reconnecting it as new. I am a field service tech for a large company so this issue persisting is quite embarrassing. haha

Have you tried a soft reset on the head unit

Sent from my SM-N960U using Tapatalk

 

[DozerWagon]

I have not. I'll look into that and try it tonight.

 

[wallacemf]

On your phone, go to settings > Bluetooth > Uconnect and make sure the “show notifications” is turned on. On my iPhone XR, this has sometimes turned itself off, usually after an iOS update.

 

[DozerWagon]

The reset did not solve it.

"Show notifications" seems to be an all or nothing fix. With it off, I get no text message alerts through the radio but the phone will retain them. With it on, all message notifications get cleared upon initial connection to the truck...