Used truck extended warranty questions

Krbrothers

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Toledo, Ohio
Ram Year
2013
Engine
5.7 hemi
So I recently bought a used 2013 Ram 5.7 hemi. Everything sounded great and truck ran good. Three days later the check engine light came on with codes for cams and lifters. The truck has now been at the dealership for a week with no info except tearing down the top of the engine to find out what's wrong. Is the repair gonna be covered under an extended warranty? I have no service records and they didn't ask me any questions. The dealer just offered a loaner and said they are working with the warranty.
 

Princeton_Man

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Princeton, WV
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2011
Engine
Hemi 5.7
If it was a Certified Pre-Owned vehicle with a warranty through FCA, you've probably got nothing to worry about other than delays caused by shortages of parts.

With aftermarket warranties, depending on how much you pay for the warranty, there's usually a deductible and sometimes even a limit on how much they'll cover. You should have received a copy of the warranty detailing the coverage and deductibles. I know there's some used car dealers who sell short 2 and 3 month warranties and just give the customer a card with a phone number. That's a gamble I know nothing about.
 

jejb

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2018
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6.7 Cummins
I doubt it was a CPO considering the age of the truck.

We'd have to have more info about the warranty to answer the OP's question. If you didn't get a copy of whatever warranty they gave you/sold you when you bought the truck, ask for it. That will tell you a lot more than we can.
 

mtnrider

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2016
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6.7 Cummins
Without seeing your particular warranty it's all guess work, Every warranty is different. With that said, If I was in your shoes and the truck died 3 days after driving it off the lot I'd be pushing for a refund and go find something else.


.
 

indept

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Hemi 5.7L
Don't accept a junk yard engine if they try to push that route. Fix yours or argue for a jasper or other quality rebuilt engine.
 

Burla

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2010 Hemi Reg Cab 4x4
Engine
Hemi
Yeah, don't let anyone on this forum tell you cam and lifter issues with rams are rare, it is a known issue and the number one issue facing hemi's for the last decade. However it works out, put effort into a lubrication strategy and maybe avoid having this happen again, search hemi tick on the board. It appears you will be taking care of, I hope it works out for ya. many places have a 30 day from house on used vehicles even before you even talk "extended warranty". Find out their policy since you seam to not know.
 

Burla

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Since you didnt bother to know about the warranty, you might want to just roll with it and not bother them. It is likely unless they have a written 30 day that they are on solid ground and you aren't. So I wouldn't go tossing my weight around, with due respect. Id take whatever they offered in this case.
 

RLJ10X

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The Check Engine Light came on just 3 days after you bought it. What a coincidence. Or not.

I think they should give your money back. At the very least fix it at no charge.
 
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