warranty denied

[06 Dodge]

Yea that idea leaves a pile to be desired.What happens if it shuts itself down at -40 and you're 30+ miles from nowhere.I'd rather have the truck start and limp itself home,then freeze to death in the middle of nowhere.Not all places on the planet have cell service or local population you can walk to.

If I lived in remote parts of the world I would be sure to have a Satellite Phone for time's like that...

 

[Wild one]

If I lived in remote parts of the world I would be sure to have a Satellite Phone for time's like that...

You gotta alot of unrealistic wants don't you,lol. Your idea of killing the truck totally is still wacked.Even if you have a Satellite phone,who's answering the phone and can actually show up to give you help,lots of places where you aren't going to have a tow truck,and if you can acess one,it could be 20 + hours away.You're living in a dream world,with no idea of how the remote parts of the world operate.

 

[SwitcherLP]

That is why the manufacturer puts it into Limp Mode telling you not to drive, you can't live in the past this technology is computer controlled so you can't just restart it and drive it away without having it checked out with a scanner or diagnostic tools.

Yep. At that point, common sense kicks in or one learns the hard way how to play the game.

 

[Richard Harter]

If I lived in remote parts of the world I would be sure to have a Satellite Phone for time's like that...

I've done 9 Grand Canyon rafting trips and boated most every major river west of the Rockies and these places are about as remote as it gets. We usually have a Sat phone with us for emergencies. They are not nearly as reliable as you would like to believe. Cloud cover, a narrow view of the sky like in a canyon, tree cover or even a satellite or the phone going down are not uncommon occurrences. While they are nice to have they have their limitations.
Canyon

 

[MudSkipper]

Glad to see this resolved.

 

[znrh]

This is why I don't buy extended warranties. I insure myself. I've gotten screwed before by these companies not wanting to pay when stuff fails. When I just bought my New Bighorn last week I told the Finance guy at the outset that I didn't want any extended warranties, prepaid maintenance, Gap insurance, or anything other than what I had been quoted on the sale price. He was great no pressure. THAT was rare.

 

[barr0208]

This is why I don't buy extended warranties. I insure myself. I've gotten screwed before by these companies not wanting to pay when stuff fails. When I just bought my New Bighorn last week I told the Finance guy at the outset that I didn't want any extended warranties, prepaid maintenance, Gap insurance, or anything other than what I had been quoted on the sale price. He was great no pressure. THAT was rare.

well im glad we got the extended mopar gold plan warranty $0 deductible($3400.00) on the wifes jeep got a leak in the cooling system (covered) $300 while they were repairing the leak found major suspension problems ( about $5500.00) all covered and still got 2 more years of coverage and also getting a loaner while her jeep is in the shop now thats service.

 

[Lamarsh]

I'd get in their face about it, and hire a lawyer if needed. I'm not sure what the warranty agreement says, but I'd bet there has to be some leeway in there for failures that happen on the road and the fact that further damage done simply by virtue of the fact that you're using the vehicle for its intended purpose is immaterial for a warranty claim. What if this happened on a busy freeway with no safe shoulder to sit on? What if your light went on and you had to stop in a dangerous spot and a cop told you that you have to move your car? I mean there are so many scenarios that reduce what Mopar told you to a bit of an absurdity.

Warranties are getting worse and worse. I've had multiple issues with my current ram and last ram that dealers just flat out could tell there was something wrong, but weren't interested in spending the time on it so they just told me there was nothing wrong. On each instance I had to run it up the flag pole at ram to ultimately have the issues fixed (and ram completely acknowledge there was a problem), but not after multiple trips to dealerships (5-8 times for the handful of these instances) and a huge waste of my time.

 

[2020PW]

I never understand why people want to take the tough guy approach. You need them and their assistance. Upsetting them is not going to get them to want to assist. You need them more than they need you when your vehicle is broke.

Then once you make a fool of yourself, you give them the keys and they disappear with the vehicle. I bet they have your best interest at heart, giving it special treatment.

Personally 2 Little Caesar pizzas every couple trips and they are happy to help and I have never demanded or insisted. Just be polite, if they don’t want to help find another dealer.

 

[mtofell]

I never understand why people want to take the tough guy approach. You need them and their assistance. Upsetting them is not going to get them to want to assist. You need them more than they need you when your vehicle is broke.

Then once you make a fool of yourself, you give them the keys and they disappear with the vehicle. I bet they have your best interest at heart, giving it special treatment.

Personally 2 Little Caesar pizzas every couple trips and they are happy to help and I have never demanded or insisted. Just be polite, if they don’t want to help find another dealer.

I generally agree but there is a time when the "nice guy" routine doesn't work and you have to be assertive to get what you are entitled to. I'm a "nice guy" to a fault with my employees and others but I do have my limits.