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Curious about that too.I'm just curious, did you notice the crossmember was missing or did the dealership call you?
I must agree with finding a new Dealership.After they replace that crossmember, and an alignment , I would find a new dealer to service anything else in the future. May want to consider an independent mechanic recommended by your family and friends. That dealer would not receive any more dollars from me. That alignment should be done for free ,or I’d take it elsewhere . I don’t think I’d want them doing any more or less then already.
I noticedI'm just curious, did you notice the crossmember was missing or did the dealership call you?