MD Sledhead
Member
So I've had my truck for almost 6 months. The quality of the Sirius XM radio is killing me and no one can seem to diagnose the issue.
When the audio source is the Sirius receiver, it sounds like nearly all of the "volume" is coming from the middle dash speaker. Occasionally (certain tones) you can hear the bass kick into the other speakers (door & sub) - it's like a very small range of frequency.
If the audio source is my iPhone playing Sirius or pandora (or something else), it's like the remaining speakers in the truck "come to life". You can hear the music throughout the truck.
If we (me and dealer) listen to Sirius XM in a 2023 with the same system, it sounds great (even better than music from the iPhone).
Dealer has run the system through all kinds of audio tests (passed). They've disconnected the Active Noise Cancellation (ANC) - no difference (except the exhaust drone at 1500 rpm). They replaced the amplifier in the truck. No difference.
I've had an active "Star Case" open with Ram Cares for a long time. THEY are asking ME what I want them to do next. WTH??
I've asked several times for them to find out "what's different" between MY 2023 and MY 2024. Crickets.
I hate to have them replace the entire 12" radio... but I don't know what else to try.
BTW - the other thing that doesn't work is the truck restoring Driver 1 settings based on the key fob when the door handle is touched. Surely this can't be related?
When the audio source is the Sirius receiver, it sounds like nearly all of the "volume" is coming from the middle dash speaker. Occasionally (certain tones) you can hear the bass kick into the other speakers (door & sub) - it's like a very small range of frequency.
If the audio source is my iPhone playing Sirius or pandora (or something else), it's like the remaining speakers in the truck "come to life". You can hear the music throughout the truck.
If we (me and dealer) listen to Sirius XM in a 2023 with the same system, it sounds great (even better than music from the iPhone).
Dealer has run the system through all kinds of audio tests (passed). They've disconnected the Active Noise Cancellation (ANC) - no difference (except the exhaust drone at 1500 rpm). They replaced the amplifier in the truck. No difference.
I've had an active "Star Case" open with Ram Cares for a long time. THEY are asking ME what I want them to do next. WTH??
I've asked several times for them to find out "what's different" between MY 2023 and MY 2024. Crickets.
I hate to have them replace the entire 12" radio... but I don't know what else to try.
BTW - the other thing that doesn't work is the truck restoring Driver 1 settings based on the key fob when the door handle is touched. Surely this can't be related?