TexasJack
Junior Member
- Joined
- Jan 17, 2024
- Posts
- 1
- Reaction score
- 0
- Location
- Round Rock, Texas
- Ram Year
- 2002
- Engine
- Magnum 4.7
Hi everyone, hoping one of you kind souls can help me with this issue since alpharex customer service cannot. Last summer, I got a set of Alpharex’s alpha black nova headlights for my ‘02 Dodge Ram 1500 ST. A few months ago, my highbeams stopped working. When I turn them on, the headlights flicker and a lamp out signal shows up on my dash. Everything else works fine and both the look and the low beam output are spectacular but I’d really like to have use of every feature with how much I paid for those. I’ve been in contact with alpharex about it but other than sending a replacement set and their kind attitudes, they haven’t been much help. I replaced the headlights with the new set but I still have the same issue. In case it wasn’t an issue related to the headlights, I also checked the battery and the alternator in case they were causing the issues but both were fine. Anyone here have an idea? Anything helps, I’m at my wits end here. Thank you in advance for y’all’s time.