Zimmermc
Junior Member
I am still having issues with CarPlay disconnecting and reconnecting while on 3 hour trip on two different times. Truck and iPhone are current on updates. Please investigate and attempt to resolve. Thank you
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I have a '22, Appreciate their effort and communication.Another nearly useless post from Ram Cares.
Almost no one has a 2022 Ram here - yet they're boasting about taking care of complaints and problems from the newest released 2022 model.
What about all the complaints from the owners of the '19, '20 & '21 models ???
Again Courtney and Ram Cares ... YOU DON'T CARE.
The Social Engagement Team doesn't have solutions for our questions and the time we spend waiting for someone to either get on the phone or get back to us is forever! Where's the answers to all the problems reported that the Team doesn't have answers for yet remain a "DRIVING DISTRACTION AND SAFETY HAZARD" to the driver?
Where
Are
Those
Fixes
???
They're not going backward to remedy issues in the vehicles that brought many issues and errors to light ... they're fixing them for the newer units.@RamCares....
I have a 2022 Rebel (Feb build date) with the 5c 12" radio and is currently running FoTa v21.D5 ...
There are still issues with TomTom maps not updating traffic, Gas prices, weather etc.
I had access to a 2022 Limited with same 5c 12" radio but a 2021 build date that got the latest FoTa v23.13 which fixed All the above issues (I observed this personally).
I was told by my local dealer that the TSB 08-025-22 for v23.13 only applies to vehicles built before January 2022 with 5c radios and that's why it wasn't available for my truck? (Previous version 21.D5 says it's for earlier trucks yet my truck still updated to it).
Same radio, same year truck, yet can't get the FoTa update to fix this issue?
I appreciate you relating to my irritation ... thank you for that and I mean it with sincerity. But @RamCares keeps offering to help, but never does.@SaintlySins
While I can relate to your irritation with your situation on the 19-21 4c 12" systems/lack of updates (some of your issues are with Google's design of AA) ...
... You don't have a 2022 5c radio and your constant bashing of @RamCares is not helpful in this thread to those of us looking for info on the 5c updates.
I just got my new 2022 2 days ago and having major issues with the 12 inch screen. I am running this S21D.5.Hello everyone,
We will continue to update this Uconnect 5 FOTA thread with the most up to the date software level and release date. We've heard your concerns and are happy to share that the national launch for our latest Flash Over The Air (FOTA) update began this morning (12/22/21)! For your convenience, I've included a snippet of the informational TSB 08-190-21 and the symptoms/conditions that it intends to address. With this FOTA, your Uconnect 5 systems will be brought up to a software level of S21D.5.
View attachment 480410
SYMPTOM/CONDITION:
Customers may experience one or more of the following--
We appreciate your patience as the FOTA may take some time to reach your vehicle. In the meantime, if you are experiencing concerns with your Uconnect system, we kindly recommend performing a soft reset of your system. If anyone has specific questions or concerns, please feel free to send us a private message or reach out to our @UconnectCares team on Twitter.
- Apple CarPlay Concerns
- Black Screen
- Loud buzzing noise followed by radio reboot
- Unable to switch between media sources while playing SXM
- Radio shows screen off when comfort popup appears
- Phone won't reconnect when connection is lost
- Delete device in settings menu doesn't work
- App pages have black background
- Radio does not fall asleep with ignition off
- Radio is unresponsive
- CarPlay will not connect
Thanks,
Ram Cares
Hi Beacon003,I just got my new 2022 2 days ago and having major issues with the 12 inch screen. I am running this S21D.5.
Having the following issues listed as a “fix”:
- Black Screen
- Loud buzzing noise followed by radio reboot
- Phone won't reconnect when connection is lost - sometimes
- Radio does not fall asleep with ignition off
- Radio is unresponsive
- CarPlay will not connect
I am having the same problems with my 2020 Laramie. Need to update software after hard reset. How is this done using USB portI just got my new 2022 2 days ago and having major issues with the 12 inch screen. I am running this S21D.5.
Having the following issues listed as a “fix”:
- Black Screen
- Loud buzzing noise followed by radio reboot
- Phone won't reconnect when connection is lost - sometimes
- Radio does not fall asleep with ignition off
- Radio is unresponsive
- CarPlay will not connect