UConnect Expire and renewal

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Mayh3m

Member
Military
Joined
Jul 2, 2017
Posts
48
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40
Location
PNW / Afghanistan
Ram Year
2017 1500 Sport CC
Engine
Hemi 5.7
Hey All,

So the trucks just went over 6 months and the wifeys only had the 6 month trial. I paid to renew this through the web site for UConnect (piece of mind for me out here). Logged into Uconnect and it now says it is inactive. Checked the bank account and it surely got taken out. :emotions122:

I'm trying to avoid needing to call. (I'm still in Afghanistan for the next couple of days and the interwebs blow out here). Just wondering if anyone else has had the same issue.
 

RamCares

Senior Member
Joined
Jan 21, 2016
Posts
3,783
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1,517
Location
Michigan
Ram Year
n/a
Engine
n/a
Hey All,

So the trucks just went over 6 months and the wifeys only had the 6 month trial. I paid to renew this through the web site for UConnect (piece of mind for me out here). Logged into Uconnect and it now says it is inactive. Checked the bank account and it surely got taken out. :emotions122:

I'm trying to avoid needing to call. (I'm still in Afghanistan for the next couple of days and the interwebs blow out here). Just wondering if anyone else has had the same issue.

Hi Mayh3m,

Are you logging in with the same email address that it was registered to, or was that changed at any point?

Kori
Ram Social Care Specialist
 

KCaudill

The RAM
Joined
Mar 10, 2016
Posts
434
Reaction score
135
Location
Blacksburg, Va
Ram Year
2016
Engine
Hemi 5.7
Mine did the same thing, It took 2 days to update their system. I would try to log out then back in and check. Also, i get a better deal when i called in and talked to them. They gave me a 15% discount to renew and pay the year up front.
 

Bigfoots03hd

Senior Member
Joined
Jul 22, 2016
Posts
122
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43
Location
New Port Richey,Florida
Ram Year
2016
Engine
Hemi
I didn't renew cause had my phone linked with Pandora app then it stopped working no matter what I did plus SiriusXM gave me a really good deal for a year
 

maxx442

Senior Member
Military
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Jan 3, 2016
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293
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293
Ram Year
2022 Ram 3500
Engine
6.7 H.O.
I didn't renew cause had my phone linked with Pandora app then it stopped working no matter what I did plus SiriusXM gave me a really good deal for a year

The Uconnect and SiriusXM are two completely different programs. The Uconnect gives you functions that can be operated by logging in online or using the app over you smartphone. A Uconnect subscription will not give you SiriusXM.
 
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