Summary of Qualifications
Ø Experienced in installation of computer hardware such as installing and configuring Hard Disk Drives, Solid State Drives, Video Cards, Sound cards, Motherboards, Network Interface cards and various peripheral devices
Ø Theory and mathematics in fundamentals of electronics such as capacitors and resistors
Ø Study in Pneumatic and Hydraulic systems such as schematics and theory
Ø Versed in building networks with various aspects such as designing a network, installing routers, adapters, access points, switches and Uninterruptible Power Supply devices for back-up power
Ø Versed with topologies schematics and theory such as Mesh, Star, Circle, Bus and Hybrid
Ø Educated in theory and concepts of LAN, WLAN, WAN, MAN, PAN and VLAN networks
Ø Skilled in network security with routers, firewalls, client malware prevention and information assurance
Certifications
CompTIA A+ Completed-2016
Six Sigma White Belt Completed-2015
DoD Cyber Awareness Challenge Completed-2015
Threat Awareness and Reporting Completed-2015
WNSF- Phishing Awareness Completed-2015
WNSF-Safe Computing Completed-2015
WNSF-Port. Electronic Device media Completed-2015
WNSF- Personally Identifiable Information Completed-2015
WNSF- Thumb Drive Awareness Completed-2015
Army G3 Computer Security Completed-2015
Fraternization Training Completed-2015
Equal Opportunity Training Completed-2015
VET 304-Microsoft Technical Foundation I Completed-2015
VET 305-Microsoft Technical Foundation II Completed-2015
Mechatronics Level 1 Completed-2015
Composite Risk Management Completed-2014
A+ Fundamentals Completed-2013
Operational Security Completed-2012
Secret Clearance U.S Government Completed-2012
Experience
Air Defense Battle Management System Operator – Team Leader (40 Hours/Week) 10/2011 to 06/2016
U.S. Army Fort Campbell, KY
Ø Assisted in teaching new recruits the various technical components and theory behind the components functions
Ø Maintenance and sustainment of radio telecommunication devices
Ø Troubleshooting procedures on radar system and other computer & various network devices
Ø Worked in a team to provide aerial protection, for over 10,000 people that require rapid decision-making skills
Ø Installation of hardware and peripheral components such as monitors, keyboards, printers and external disk drives
Ø Computer troubleshooting in various operating systems including Windows XP, Windows 7 and 3rd party operating systems
Ø Leadership skills such as effective communication, exceed expectations, active listening skills and active learning
Ø Connected various systems to a central area of operations through wireless radios, Cat 5e and Cat 6 network types.
Computer Network Professional (40 Hours/Week) 03/2010 to 10/2010
ITC Service Group, Inc. Stockton, CA
Ø Contracted out to Clear for Mobile technician position
Ø Technical support in customers’ home or business by troubleshooting Clear 3G/4G service and Clear network devices such as power-line adapters, Clear Modem and connected devices using the service
Ø Understand and verify signal in customers' area to look for possible tower sector issues
Ø Review customers' network setup along with troubleshooting network devices to ensure no faulty equipment or cabling and no conflicts with virus security/protection software and third party firewalls software
Ø Trained in making Cat-5e cables using both 568a and 568b standards with RJ-45 modular connector
Ø Trained with various network types such as 3G, 4G, Wi-Fi, Wi-Max and Cat-5e cabled networks
Technical Support (32 Hours/Week) 01/2009 to 03/2010
Staples-Easy Tech Lodi, CA
Ø Assist customers with computer needs, scanner specifications in comparison to what the customers’ goals are, printers, computer hardware such as video cards, hard drives, and network design and configuration
Ø Helped customers with network hardware such as switches, access points, routers, network interface cards and wireless devices
Ø Took in computers for diagnostic work, collected information and documented in a structured manor
Ø Utilized extensive knowledge of various computer and complimenting technology such as printers to break down “techy talk” into jargon for anyone to understand.
Education
Bachelor of Science Degree, Computer Science, University of Idaho Present
VCTP / IT Certification Program, Syracuse University, New York, NY 2015
Mechatronics Level 1 Technical Certificate program, Nashville State Community College, Nashville, TN 2015
A+ Fundamentals Certification Program, University of Phoenix, Phoenix, AZ 2013
Associate of Science Degree, Computer Network Systems, ITT Technical Institute, Lathrop, CA 2009