I had a similar experience with my 2015 2500. I would put the key in the ignition and the shifter would indicate in Reverse without touching the shifter. Now I cannot remove the key, the truck will not start and I can not not move the shifter. It would reset after a period of time ranging from...
I saw one in Jacksonville, Florida at Jacksonville Chrysler Jeep Dodge Ram of Arlington. Here is the link to the window sticker: http://www.chrysler.com/hostd/windowsticker/getWindowStickerPdf.do?vin=3C6UR4CJ8FG573453
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