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  1. Ram13BH

    RAM Mount w/ adhesive for the cell phone?

    ...
  2. Ram13BH

    RAM Mount w/ adhesive for the cell phone?

    And here I am at nearly three years since installing the Scoche mount and it is still in place and solid holding my Samsung Galaxy S10+ every day. I don't believe the brand of mount really matters much, but it's more about using the cleaning process and making sure to use the adhesion promoter.
  3. Ram13BH

    2014 Tailgate Dropping. Anyone Else?

    The primary reason we (at the dealership) can't sell recall parts is most all of them are restricted and we can only purchase a small number of parts on a weekly basis. Some even require entering a VIN for the vehicle to be repaired before we can order a part for it. In most cases, we have need...
  4. Ram13BH

    Automatic Door Locks Will Unlock, but Won't Lock

    No, replacing the BCM is the only way to fix this. The dealership diagnostics (for whatever reason) lead in the wrong direction every time.
  5. Ram13BH

    hard folding cover

    I have the BakFlip, and, while I really like it, it also requires the tailgate be closed before the last panel. The other issue with it is the weight...it's VERY HEAVY! if you are not in the bed of the truck or have someone helping from the other side on the ground, it is impossible to fold it...
  6. Ram13BH

    Automatic Door Locks Will Unlock, but Won't Lock

    That is the correct part number, but you cannot just change it yourself as it does require programming at the dealership.
  7. Ram13BH

    RAM Mount w/ adhesive for the cell phone?

    I have had this Scosche model mounted in the same place you are talking about for nearly 7 months now in FL and it is still solid. I have since purchased 2 more for other vehicles. You MUST FOLLOW INSTALLATION INSTRUCTIONS to get them to stay. Clean the area with alcohol first, then apply...
  8. Ram13BH

    Large Recall for Cruise Control

    So far it appears to be software. There is a fix for the '14 - '18 Journey out already in recall U49, but no others have been made available to this point.
  9. Ram13BH

    Large Recall for Cruise Control

    EXACTLY! Do not come running to the dealership about the cruise control issue as you will be met with disappointment. If you have an affected vehicle, you will get a letter in the mail notifying you about it. Once a fix is available, you will get another letter telling you it is time to have...
  10. Ram13BH

    Automatic Door Locks Will Unlock, but Won't Lock

    That is the correct part# for the module, and yes, there is programming required by the dealership for it to work as the module is generic and needs to be setup for your truck.
  11. Ram13BH

    synthetic oil question

    I have been running extended intervals in all my vehicles, gas and diesel, for years with AMSOIL and have had no issues....yes...15-20K oil changes. People need to get past the old fashioned thinking and realize technology has passed that type of thinking long ago. Here is an interesting video...
  12. Ram13BH

    Chrysler the new Prince of Darkness

    The problem is most likely the TIPM. We replace more of those than any other component mentioned here...although these trucks have been known for BCM issues as well. I just replaced the BCM in my truck for door lock issues. I have VERY rarely ever seen a light sensor be a problem on our trucks...
  13. Ram13BH

    6.4 or 6.7 for the next truck?

    I am 100% on the side of diesels for any towing/hauling situation, BUT...I REALLY WANT TO KNOW how you get that kind of mileage out of a 6.7L 4x4 when I [and everyone I know] can't get close to that. I get 15-15.5 around town and 18-19 empty highway.
  14. Ram13BH

    3.55 to 3.92 gearing

    3.55 to 3.92 is in no way worth the change. I have re-geared many vehicles including two of my previous RAM trucks and going to a lower gear is not worth the change unless you are at least 15% lower. In this case, the 4.10 would be almost exactly 15% lower and a good change for daily driving and...
  15. Ram13BH

    Making simple upgrades while under warranty without voiding it...

    You took it correctly...doing mods CANNOT void any warranty in it's entirety just because you do it, but at the point of an issue it can allow the dealer to refuse coverage of individual issues as they occur.
  16. Ram13BH

    Making simple upgrades while under warranty without voiding it...

    This is true for the most part, but even work at the dealership can cause warranty claim issues if the change/upgrade performed is proven to have caused the problem. The protection afforded all consumers that is referred to in this thread is covered federally in The Magnuson-Moss Act if you...
  17. Ram13BH

    My Service Manager says...

    Having spent the last (nearly) 15 years of my automotive life as an FCA/Chrysler Parts Advisor (and manager for a while), I can vouch for how insane the cost would be to do this job. Our parts for stuff like this are really high in comparison to aftermarket. As to the warranty; there is no way...
  18. Ram13BH

    Automatic Door Locks Will Unlock, but Won't Lock

    That sucks...same story from so many people. Even though I work at the dealership, I had to use posts from here as proof and TELL them to replace the BCM. It IS THE FIX regardless of what the diagnostics are saying!
  19. Ram13BH

    How to turn Seatbelt Chime off

    A real simple solution that I used is to get just the male end from a belt and stick it in the buckle...no chime and no light. You can acquire said male end from a u-pull-it yard or go to a dealer and buy a seat belt extender.
  20. Ram13BH

    2013 diesel smells like coolant all the time

    Yes, the recall # is T51 but we do not have parts available for it at this point. Anyone affected by this recall will receive a letter from FCA as soon as the part is available. Should not be too long from what I am seeing. Waiting on one for my truck as well.
  21. Ram13BH

    $438 for oil & fuel filter change?

    The simple fact of using 'other than OE' parts will not void any warranty. If we (at the dealership) determine/prove the parts you used cause a problem or failure, said problem or failure will not be covered. It is against federal law for any dealership or manufacturer to "void" a warranty...
  22. Ram13BH

    $438 for oil & fuel filter change?

    The OE part#'s are; 68157291AA and 68197867AB. I have never changed them myself as I work in a FCA dealership parts department and always have our techs take care of it. We typically sell them for $95 and $75 (respectively). I am embarrassed by any dealership charging the outrageous prices...
  23. Ram13BH

    2011 ram 1500 4.7 4x4 please chime in

    It's going to be either white or gray. Sometimes the VIN will tell the appropriate one for your truck, so if you want to post the last 8 digits of your VIN or send it to me in a PM, I will be happy to see if I can tell you. The design change affecting your truck actually occurred in 2011, so you...
  24. Ram13BH

    Gas cap idiot light

    This is the exact, correct advice. Doing it any other way will result in throwing parts at it until you finally get lucky and replace the correct one. The problem could be a cracked hose in the system somewhere or various other possibilities. The smoke test is the only real, dependable way to...
  25. Ram13BH

    Oxygen Harness Diagram for 2014

    See if this will help you out.

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