UPDATE!!!! @RamCares called this AM and is covering the replacement with a $1,000 deductible. The customer service has been the best I have ever worked with. I am so happy and thankful for everyone's advice. We own a small business and this is huge, as we have seen a slowdown in business recently.
@Jeepwalker The engine was still operational when we brought it in. The service lady did mention bearings when I asked her about it.
Again, I appreciate the response.
@Jeepwalker Holy smokes, A bad sensor!!!! We did not have any codes either.
They did not give a reason for the failure. It does have 2 open recalls that we tried to have fixed but the parts are backordered. The dealership said it would be 1000-1500k just to open it to find out what the damages...
I manage the vehicles for my concrete construction company here in Florida.
We have a 2017 Ram Eco Diesel Laramie. 58k miles, Dealer maintained, no towing, and no modifications.
Two weeks ago (8-7-23) we brought it to the dealership. The truck was shaking and making noises and a noticeable loss...
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