Turbine Guy
Junior Member
Have a 2021 2500 Cummins 4 x4 that the wife ran over a parking lot pole and in her words "scraped something".
Long story short it's been in the shop since June 2 waiting on a $15,000 plus repair.
Service writer has lied to me so many times I just nod and smile but document every word through texts, emails and photos.
Today told it could be up to 6 more weeks "waiting for a bracket" before any work will be performed.
Has anyone else experienced this type of delay?
What did you do?
Long story short it's been in the shop since June 2 waiting on a $15,000 plus repair.
Service writer has lied to me so many times I just nod and smile but document every word through texts, emails and photos.
Today told it could be up to 6 more weeks "waiting for a bracket" before any work will be performed.
Has anyone else experienced this type of delay?
What did you do?