Truck won't start

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rving4us

Junior Member
Joined
Oct 9, 2017
Posts
8
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Ram Year
2014
Engine
6.7 cummins
Guys I need some direction. This is my first post. I have a 2014 3500 Ram dually Longhorn. I had an appointment to have the truck serviced this morning. Got in the truck and nothing. One click then nothing. checked the batteries with my meter and both are good. had it towed t the dealer and as of this afternoon not ready. Service writer says they have a couple of ideas but not sure. These days the techs are part swappers. my question Anybody have any ideas? This is our only way to travel and we are full time rv'ers and are ready to head back to Florida for the winter.
Thanks in advance.
 

RamCares

Senior Member
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Jan 21, 2016
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Location
Michigan
Ram Year
n/a
Engine
n/a
Guys I need some direction. This is my first post. I have a 2014 3500 Ram dually Longhorn. I had an appointment to have the truck serviced this morning. Got in the truck and nothing. One click then nothing. checked the batteries with my meter and both are good. had it towed t the dealer and as of this afternoon not ready. Service writer says they have a couple of ideas but not sure. These days the techs are part swappers. my question Anybody have any ideas? This is our only way to travel and we are full time rv'ers and are ready to head back to Florida for the winter.
Thanks in advance.

I'm sorry to hear about this! Please send us a PM with your VIN if you'd like to get a case opened with our Customer Care team for further assistance.

Kori
Ram Social Care Specialist
 
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OP
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rving4us

Junior Member
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Oct 9, 2017
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Ram Year
2014
Engine
6.7 cummins
Kori, Let me see what they come up with tomorrow. They have only had it a day and not sure when it actually got into the shop.will keep you posted
 

RamCares

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Kori, Let me see what they come up with tomorrow. They have only had it a day and not sure when it actually got into the shop.will keep you posted

Sounds like a plan--just keep in mind that it usually takes one business day when we escalate a case for you to get a callback, so we want to make sure we do it while the vehicle is still at the dealership!

Kori
Ram Social Care Specialist
 
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rving4us

Junior Member
Joined
Oct 9, 2017
Posts
8
Reaction score
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Ram Year
2014
Engine
6.7 cummins
Thanks Kori for your offer and to the others for their thoughts. Got the truck back today (wed) They first told me the batteries were good then told me they were bad. I guess they load checked them, anyway put 2 new batteries in. We will see if that was the problem. could not find what was causing the fuse for the marker lights to continuously blow. Said it was because I hooked up the fiver, but it was blowing without the camper. I guess any excuse is better than none.
I guess being 65 makes me from the old school, but if the computer don't tell these techs what the problem is they can't find it.
Anyway Thanks everyone.
Cary
 
Joined
Apr 21, 2017
Posts
32
Reaction score
4
Ram Year
2000 Dodge Ram 2500 Cummins diesel
Engine
2000
Guys I need some direction. This is my first post. I have a 2014 3500 Ram dually Longhorn. I had an appointment to have the truck serviced this morning. Got in the truck and nothing. One click then nothing. checked the batteries with my meter and both are good. had it towed t the dealer and as of this afternoon not ready. Service writer says they have a couple of ideas but not sure. These days the techs are part swappers. my question Anybody have any ideas? This is our only way to travel and we are full time rv'ers and are ready to head back to Florida for the winter.

Thanks in advance.



Something happen to me ![emoji52] I replace starter after checking batteries and cables![emoji52] Still won’t start had it towed to garage and they won’t get it in for a few days ![emoji52] I will keep you informed![emoji4] Please keep me informed on your truck ![emoji4]


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Joined
Apr 21, 2017
Posts
32
Reaction score
4
Ram Year
2000 Dodge Ram 2500 Cummins diesel
Engine
2000
Something happen to me ![emoji52] I replace starter after checking batteries and cables![emoji52] Still won’t start had it towed to garage and they won’t get it in for a few days ![emoji52] I will keep you informed![emoji4] Please keep me informed on your truck ![emoji4]


Sent from my iPad using Tapatalk



2000 Dodge Ram 2500


Sent from my iPad using Tapatalk
 

noclass

Senior Member
Joined
Jan 24, 2014
Posts
216
Reaction score
51
Ram Year
2016
Engine
5.7
Thanks Kori for your offer and to the others for their thoughts. Got the truck back today (wed) They first told me the batteries were good then told me they were bad. I guess they load checked them, anyway put 2 new batteries in. We will see if that was the problem. could not find what was causing the fuse for the marker lights to continuously blow. Said it was because I hooked up the fiver, but it was blowing without the camper. I guess any excuse is better than none.
I guess being 65 makes me from the old school, but if the computer don't tell these techs what the problem is they can't find it.
Anyway Thanks everyone.
Cary
I've seen the wiring for the rear markers get caught in the rear springs and short out causing this problem
 
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