Data Connection Not Available

Kapt · Apr 22, 2017

I would say about 80% of the time I try to voice text in my 2016 Laramie I get this message. Then I can only send a premade text from a list. My phone is the same phone I had with my 2015 Challenger and it worked 100% of the time. Both are the Alpine system. Any ideas?

quietpeen · Apr 22, 2017

I was having this problem too and I ended up fixing it on a phone call with uconnect. The fix was to reboot the software. So the link below is how to do a soft reboot.

http://www.ramforum.com/f51/uconnect_8_4_soft_reboot-99754/

Kapt · Apr 22, 2017

Thank you. I will check it out

quietpeen · Apr 22, 2017

Sure thing. Let us know if it works

Kapt · Apr 22, 2017

It worked in my driveway lol. I'll play with it more when I go to work

quietpeen · Apr 22, 2017

Glad it work d in the driveway. Hope it's fixed now

Kapt · Apr 22, 2017

We shall see. Like I said, it hasn't worked very often. If this doesn't fix it, I sure won't be renewing the service when it runs out in September

Kapt · Apr 23, 2017

Nope. Didn't change a thing. The feature is practically useless

quietpeen · Apr 23, 2017

Make sure you are running the latest uconnect software. Go to the uconnect website and there is a place to enter your vin to see if there are any updates for your truck.

I understand your frustration but it can and does work.

Kapt · Apr 23, 2017

I'm up to date. This has been an issue since I bought the truck new. Dealership had no idea what is wrong at all. They tried to help, but couldn't. I just emailed Chrysler about it. Maybe they can help

quietpeen · Apr 23, 2017

Ahh ok. Chrysler might refer you to uconnect access. This is the number I got for them through ramcares 855-792-4241. Wouldn't hurt to call them and let them troubleshoot.

Kapt · Apr 23, 2017

Thanks again

Kapt · Apr 23, 2017

I did see there was an update available for my truck. Same version as what I had installed though. I ran it anyway. Figured it couldn't hurt. I'll try it out when I go to town in a little bit. Don't have very high hopes though lol

RamCares · Apr 24, 2017

Kapt said:
I'm up to date. This has been an issue since I bought the truck new. Dealership had no idea what is wrong at all. They tried to help, but couldn't. I just emailed Chrysler about it. Maybe they can help

Hi Kapt,

I'm sorry to hear about the concerns you are experiencing with your Uconnect system. I'm glad you've reached out via email for further assistance, feel free to PM our page with your VIN if you have any additional questions or concerns!

Andrea
Ram Social Care Specialist

Kapt · Apr 24, 2017

ramcares said:
Hi Kapt,

I'm sorry to hear about the concerns you are experiencing with your Uconnect system. I'm glad you've reached out via email for further assistance, feel free to PM our page with your VIN if you have any additional questions or concerns!

Andrea
Ram Social Care Specialist

They haven't answered me yet. Got any thoughts for this?

RamCares · Apr 24, 2017

Kapt said:
They haven't answered me yet. Got any thoughts for this?

Hi Kapt,

You're welcome to send over your VIN--we can check on the status of the email for you and follow up.

Kori
Ram Social Care Specialist

Kapt · Apr 24, 2017

Thank you very much! PM sent

Data Connection Not Available

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Senior Member

Similar threads

Forum statistics

Share this page