Mopar Owner Connect

[2010 Infantry Vet]

If you are not registered to this site, i highly reccomend doing so. I just registered, and found out there is a body control recall on my truck. For a week i couldnt figure out why i was having all kinds of problems with my truck, or what was causing it. Well now i know.

 

[jawzs2]

Have they done the recall yet? Did that fix your dash lights issue? Good deal if it did

 

[2010 Infantry Vet]

Have they done the recall yet? Did that fix your dash lights issue? Good deal if it did

Getting my truck towed to the dealer tomorrow. I told them to figure it out, service manager thinks its the body control module. After I registered in that site, I noticed there is a recall for the column shifter, and the body control module. Im keeping my fingers crossed thats what the problem is with the wipers, dash lights, gauges not working, and windows not going down.

 

[tidefan1967]

There's also a maintenance section on there where you can input oil changes and whatnot that way you'll have something to go with your receipts if you have a warranty issue. Just go to https://www.mopar.com/ramtrucks/en-us.html create a username and password and then click on My vehicle and then Maintenance records.

 

[clay282]

Once you sign up online you can also download the phone app. The truck sends data to FCA so it will track mileage and suggest the maintenance, recalls etc.

 

[Ramitiner]

Once you sign up online you can also download the phone app. The truck sends data to FCA so it will track mileage and suggest the maintenance, recalls etc.

How does the truck send mileage to the fca?

 

[GIJoe2010]

Skynet

 

[Ramitiner]

Skynet

Lol, seriously... And what happens if you get an aftermarket radio?

 

[clay282]

I don't know how it connects exactly, but if you have the factory radio with the navigation, the screen shows 3g connected down next to the setting button. It's odd but the website doesn't show my mileage updated. The app does show the current mileage so it must be reporting back to the mother ship. I think if you change out the factory radio, it cuts the connection. I remember seeing someone posting about the WiFi hotspot that's built in and they said it was Sprint service but the SIM card was embedded into the radio and couldn't be changed to another cellular carrier.

 

[jawzs2]

Getting my truck towed to the dealer tomorrow. I told them to figure it out, service manager thinks its the body control module. After I registered in that site, I noticed there is a recall for the column shifter, and the body control module. Im keeping my fingers crossed thats what the problem is with the wipers, dash lights, gauges not working, and windows not going down.

Good luck - keep us posted

 

[2010 Infantry Vet]

Good luck - keep us posted

Thanks man, I will.

 

[Ramitiner]

I don't know how it connects exactly, but if you have the factory radio with the navigation, the screen shows 3g connected down next to the setting button. It's odd but the website doesn't show my mileage updated. The app does show the current mileage so it must be reporting back to the mother ship. I think if you change out the factory radio, it cuts the connection. I remember seeing someone posting about the WiFi hotspot that's built in and they said it was Sprint service but the SIM card was embedded into the radio and couldn't be changed to another cellular carrier.

So if I have the crappy base radio it won't send the info?

 

[clay282]

That's a good question. I assume it can't since it doesn't have the built in data connection. This is all just a guess though. I've looked to see exactly what it sends, how often etc, cant find any documentation on it. If you subscribe to the Assist service it will run diagnostics on the truck and you can log into the truck to unlock doors, start it, lock it etc. I can't even find documentation on that and what it's diagnosing. Then again it might be sending it through bluetooth connection with the phone app like my Sorento did.

My Kia Sorento would run diagnostics through the UVO app but it never said what all it was sending. It gave a driving score so it was monitoring how you drove and it went as far as to log trips, drive time, average speed, distance and location. I would assume Uconnect is logging as much or more since it's a lot more advanced.

 

[clay282]

One snippet of the Uconnect privacy notice....

"You must be aware that your information and your vehicle data (including location information) may be collected, used, disclosed, and shared in accordance with this Agreement and U.S. laws, rules, and regulations. You consent to the collection, use and disclosure of this data, including by FCA US. Your vehicle, as manufactured, may include certain features that may collect vehicle data (including location information) even before you buy your vehicle and before and after your use of the Uconnect Services. We use this data as described in the Uconnect Privacy Policy for diagnostics, for troubleshooting, and to provide vehicle health information to you."

EDIT!

I thin I actually found it!

INFORMATION SPRINT AUTOMATICALLY COLLECTS In addition to the information that you directly provide, Sprint may collect information from you or your vehicle (with Information You Give, all called “Collected Data”) which may include but not limited to:

• Vehicle Data: information related to your vehicle, such as vehicle sensor data, diagnostic data, odometer readings, collision information, location information, information about when your ignition is turned on or off, speed, tire pressure data, performance data, information about accidents, driving history, etc.;
  
• Location Information: GPS location information about your vehicle in the following circumstances: to respond to a request from inside the vehicle (e.g., when you request directions or conduct a point of interest search); to notify emergency service providers; to assist law enforcement as part of a request for stolen vehicle assistance; to protect your safety or the safety of others in our sole discretion (e.g., to locate a missing person); as part of the Vehicle Data for quality or research and development purposes; to provide the Uconnect Services; to send you Uconnect Services related messages or as may be required by law or regulations. Some of this data may be transmitted even after your ignition is off; and
  
• User Experience Data: information about the way you use the Uconnect Services that helps FCA US and Sprint improve, customize or communicate about services which are offered to you.
  
• Your information and your Vehicle Data (including Location Information) may be collected, used, disclosed, and shared in accordance with this Policy and U.S. laws, rules, and regulations. You consent to the collection, use, and disclosure of this data, including by FCA US. Your vehicle, as manufactured, may include certain features that may collect Vehicle Data (including Location Information) even before you buy your vehicle, and before and after your use of the Uconnect Services. We may use this data for diagnostics, troubleshooting, and to provide vehicle health and other information to you. If we collect Location Information after you buy or lease your vehicle but before you register for the Uconnect Services, we will obtain your consent. If you do not want this information to be collected, used, or shared, you may opt-out by performing the Remove Uconnect Account procedure or contacting us as described in the “Privacy Choices” section below.

 

[ImNickJames]

pretty soon we will be getting ads on our truck radios for the things we google searched the night before

 

[RamCares]

Getting my truck towed to the dealer tomorrow. I told them to figure it out, service manager thinks its the body control module. After I registered in that site, I noticed there is a recall for the column shifter, and the body control module. Im keeping my fingers crossed thats what the problem is with the wipers, dash lights, gauges not working, and windows not going down.

At anytime, if you need to escalate your concerns to a Case Specialist, let us know. We're available via direct message and would be happy to do that.

Jasmine
Ram Social Care Specialist

 

[GIJoe2010]

pretty soon we will be getting ads on our truck radios for the things we google searched the night before

Or Alexa and Siri listening in.


AKA SKYNET!!!!

 

[McBroom]

If you are not registered to this site, i highly reccomend doing so. I just registered, and found out there is a body control recall on my truck. For a week i couldnt figure out why i was having all kinds of problems with my truck, or what was causing it. Well now i know.

What year/model truck do you have?? More info please


I Love My 2018 RAM 2500HD 4x4

 

[McBroom]

Once you sign up online you can also download the phone app. The truck sends data to FCA so it will track mileage and suggest the maintenance, recalls etc.

I use the app often. I had about 500 miles on my truck when the app notified me about a recall for the shifter to brake pedal cable. Made the service appointment on the app on a Saturday night and had it in the shop on Monday morning. Excellent app!


I Love My 2018 RAM 2500HD 4x4

 

[McBroom]

One snippet of the Uconnect privacy notice....

"You must be aware that your information and your vehicle data (including location information) may be collected, used, disclosed, and shared in accordance with this Agreement and U.S. laws, rules, and regulations. You consent to the collection, use and disclosure of this data, including by FCA US. Your vehicle, as manufactured, may include certain features that may collect vehicle data (including location information) even before you buy your vehicle and before and after your use of the Uconnect Services. We use this data as described in the Uconnect Privacy Policy for diagnostics, for troubleshooting, and to provide vehicle health information to you."

EDIT!

I thin I actually found it!

INFORMATION SPRINT AUTOMATICALLY COLLECTS In addition to the information that you directly provide, Sprint may collect information from you or your vehicle (with Information You Give, all called “Collected Data”) which may include but not limited to:

• Vehicle Data: information related to your vehicle, such as vehicle sensor data, diagnostic data, odometer readings, collision information, location information, information about when your ignition is turned on or off, speed, tire pressure data, performance data, information about accidents, driving history, etc.;
  
• Location Information: GPS location information about your vehicle in the following circumstances: to respond to a request from inside the vehicle (e.g., when you request directions or conduct a point of interest search); to notify emergency service providers; to assist law enforcement as part of a request for stolen vehicle assistance; to protect your safety or the safety of others in our sole discretion (e.g., to locate a missing person); as part of the Vehicle Data for quality or research and development purposes; to provide the Uconnect Services; to send you Uconnect Services related messages or as may be required by law or regulations. Some of this data may be transmitted even after your ignition is off; and
  
• User Experience Data: information about the way you use the Uconnect Services that helps FCA US and Sprint improve, customize or communicate about services which are offered to you.
  
• Your information and your Vehicle Data (including Location Information) may be collected, used, disclosed, and shared in accordance with this Policy and U.S. laws, rules, and regulations. You consent to the collection, use, and disclosure of this data, including by FCA US. Your vehicle, as manufactured, may include certain features that may collect Vehicle Data (including Location Information) even before you buy your vehicle, and before and after your use of the Uconnect Services. We may use this data for diagnostics, troubleshooting, and to provide vehicle health and other information to you. If we collect Location Information after you buy or lease your vehicle but before you register for the Uconnect Services, we will obtain your consent. If you do not want this information to be collected, used, or shared, you may opt-out by performing the Remove Uconnect Account procedure or contacting us as described in the “Privacy Choices” section below.

Kinda glad I don’t have Mac in my radio now too much big brother is a bad thing


I Love My 2018 RAM 2500HD 4x4