ramflava
Senior Member
- Joined
- Jan 8, 2013
- Posts
- 427
- Reaction score
- 135
- Location
- Albuquerque, NM
- Ram Year
- 2018
- Engine
- 6.7 Cummins Turbo Diesel
Need to vent.
Last week I went into my service department at the dealer to schedule an appointment to take care of a couple recalls and a few other recently discovered issues on my truck.
1. Recall notice about some control module or something that might make my blinkers stop working.
2. A second recall, but I can't find the notice.
3. Media option on my 8.4an stereo system only works if I put the stereo in Radio mode before I turn off the vehicle every time.
4. I have a two-tone paint job, the lower portion of the trim is painted silver. The trim pieces along the wheel-well are warped and don't sit flush to the body. This is occurring on all four wheel-wells.
5. The plastic grip piece on the step bar of the driver's side is splitting.
So appearently, the first recall is an easy fix.
The second might be the rear pinion nut (or something) and can't be repaired because Chrysler hasn't sent out the parts to fix the recall.
The third problem, I'm told, needs an update. I told him I had already done the update and he told me it's a flash update. Is that any different than the one discussed in the stereo forum area?
The forth problem seems like it'll be my biggest fight. The guy told me that Chrysler is going to have to get involved and pictures will need to be taken to determine if Chrysler will be willing to fix the problem or if I have to deal with it. If Chrysler decided to fix it, I have to wait for them to order new trim, then they have to send the truck in to a body shop to have the work done.
The final problem, is repairable but I'll have to again wait for the new part to be ordered, then have them install the new one.
One other problem I forgot to mention is the tire pressure monitor is saying my tires are low, but I just had the air checked, and the air is right where is needs to be. 39 PSI. I forgot to mention that to the service guy, but this might be a good way to judge their integrity and see if they'll attempt to fix this problem without me having to mention it.
I suppose the problems could be much worse and I'm happy they're not worse. I'm just frustrated that I've only had the truck for 7 months and I already have these issues. On top of that when I went in last week I was told to talk to a certain person. That person was too busy to care, so he sent me to another guy to set up an appointment. I set it up for this morning and I was to talk to the original busy guy. When I show up this morning the guy was again really busy, but did eventually lend me his time. After checking the computer, there was no appointment listed for me or the vehicle. He promptly got me in and reviewed all of my concerns. They'll have the vehicle all day today, but I have a bad feeling all that will be fixed is the first recall.
We'll see!
Last week I went into my service department at the dealer to schedule an appointment to take care of a couple recalls and a few other recently discovered issues on my truck.
1. Recall notice about some control module or something that might make my blinkers stop working.
2. A second recall, but I can't find the notice.
3. Media option on my 8.4an stereo system only works if I put the stereo in Radio mode before I turn off the vehicle every time.
4. I have a two-tone paint job, the lower portion of the trim is painted silver. The trim pieces along the wheel-well are warped and don't sit flush to the body. This is occurring on all four wheel-wells.
5. The plastic grip piece on the step bar of the driver's side is splitting.
So appearently, the first recall is an easy fix.
The second might be the rear pinion nut (or something) and can't be repaired because Chrysler hasn't sent out the parts to fix the recall.
The third problem, I'm told, needs an update. I told him I had already done the update and he told me it's a flash update. Is that any different than the one discussed in the stereo forum area?
The forth problem seems like it'll be my biggest fight. The guy told me that Chrysler is going to have to get involved and pictures will need to be taken to determine if Chrysler will be willing to fix the problem or if I have to deal with it. If Chrysler decided to fix it, I have to wait for them to order new trim, then they have to send the truck in to a body shop to have the work done.
The final problem, is repairable but I'll have to again wait for the new part to be ordered, then have them install the new one.
One other problem I forgot to mention is the tire pressure monitor is saying my tires are low, but I just had the air checked, and the air is right where is needs to be. 39 PSI. I forgot to mention that to the service guy, but this might be a good way to judge their integrity and see if they'll attempt to fix this problem without me having to mention it.
I suppose the problems could be much worse and I'm happy they're not worse. I'm just frustrated that I've only had the truck for 7 months and I already have these issues. On top of that when I went in last week I was told to talk to a certain person. That person was too busy to care, so he sent me to another guy to set up an appointment. I set it up for this morning and I was to talk to the original busy guy. When I show up this morning the guy was again really busy, but did eventually lend me his time. After checking the computer, there was no appointment listed for me or the vehicle. He promptly got me in and reviewed all of my concerns. They'll have the vehicle all day today, but I have a bad feeling all that will be fixed is the first recall.
We'll see!