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    Constant Warranty Issues/Potential Lemon Law Vehicle

    I think you've done a great service for the group here. It chronicles your journey through a process that I know none of us ever wants to take. I absolutely agree that involving an attorney after "spinning your wheels" for so long (far longer than me) is a prudent thing to do; it certainly...
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    Constant Warranty Issues/Potential Lemon Law Vehicle

    Actually, the dealership only notified FCA that I was interested in a reacquisition. I had to email the Service Manager from the middle of the Amazon River to even get any further information about the it; I had no idea how it worked and only knew the name of the FCA rep. Found out that the...
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    New rig

    Congratulations on the new truck. Have a 2017 Ram Longhorn ordered with the black and cattle tan interior that really knocks my socks off that will be delmonico red (or garnet) and gold exterior. Also have a 2014 Jeep GC Summit 4x4 that is same color brown exterior as your truck. Also never...
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    Constant Warranty Issues/Potential Lemon Law Vehicle

    Hey SixPoints_Kev, I've a story for you! My vehicle was bought new on 9/20/16 and spent 23 days in my driveway and 68 days in dealership's service department. To get up to speed on my problem, find my posts on this thread: Dash Lights Backlight Instrument LED Screen Won't Go Out; you'll find...
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    Opinions please, another extended warranty thread...

    I saved a great deal of money with Clay on a warranty for a 2014 Jeep GC over what my dealer or FCA online wanted. But here's why. It's the same FCA warranty as any dealer or FCA online will sell you for an FCA warranty. The warranty is insurance. In the state of Florida (at least) insurance...
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    Vehicle health report

    I have found this quite useless on my 2016 Ram Longhorn that was in the service department of my local dealer for over 2 months. The reports I got indicated that there was never any problem with anything at all and yet it had the entire instrument cluster and console removed several times to...
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    Dash lights and backlight for instrument LED screen wont go out

    Sorry for the long wait guys. Spent a month on a cruise going to the Amazon River and got back just before Christmas. Went with my FIL and we left the ladies behind. Great cruise. It actually took the entire month for the dealership to find a new tranny and replace it. I had email from...
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    Dash lights and backlight for instrument LED screen wont go out

    They've now f*cked up the transmission; it won't shift out of 1st gear. So they are now looking for a new 8HP70. They are buying the POS back from me.
  9. 0

    Dash lights and backlight for instrument LED screen wont go out

    I actually have held out hope that once this gets fixed I will end up re-gaining my confidence in this particular truck and in FCA in general. Right now I really have to give it deep consideration. Thanks for the thoughts and see my continuation below. Just knowing you've been following...
  10. 0

    Dash lights and backlight for instrument LED screen wont go out

    Yes, nightmare indeed! Apparently the value body they put into the tranny has a bad solenoid that is preventing the torque converter from locking when it should. This was determined Saturday. The parts depot here doesn't have another value body. So there isn't one today. The service...
  11. 0

    Dash lights and backlight for instrument LED screen wont go out

    Well, I'll tell ya, when it rains... it pours. I don't even know if they fixed the lights issue as they have now caused a transmission problem that they've kept the truck for. Apparently the valve body was replaced but now the tranny doesn't shift right. They re-taught it but it must have a...
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    Dash lights and backlight for instrument LED screen wont go out

    A solution is possibly in the offing! Today, a factory representative was there and banged heads together in the dealer network and factory until she shook out of the tree a possible cause. It seems the valve body in the transmission has a short that is waking up the transmission control...
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    Dash lights and backlight for instrument LED screen wont go out

    Sorry to hear you too are having trouble with this. If I ever get a fix done, I'll certainly post here and let you know what it was. In the meantime, HeavyOne has a solution he is going to perform. Since you have no access to a dealer network and warranty, you may want to investigate his...
  14. 0

    Dash lights and backlight for instrument LED screen wont go out

    Well, I would tell them if my case manager's VM wasn't full and his message 7 days old as I found out this morning. Had to call back and speak to a different CSR who promised to report my case manager and that I would hear back in 1 business day from "somebody". My hope is that nothing awful...
  15. 0

    Dash lights and backlight for instrument LED screen wont go out

    So, this week little has happened, no fix yet although the cluster has been replaced and all the previous work re-done at FCA request. Problem continues to occur with regularity. I have a case opened with the "Ram Cares" or whatever group. This seems to have accomplished little to nothing...
  16. 0

    Dash lights and backlight for instrument LED screen wont go out

    I am expecting a call from just such an entity.... sometime. I was contacted via email about the issues and was told a call would be forthcoming. I am a life-long Mopar guy but right now, I'm a very unhappy one. Thanks, HeavyOne. All I really want is a fixed truck that I can rebuild my...
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    Dash lights and backlight for instrument LED screen wont go out

    On Friday, 10-28, they decided it's not the cursed TIPM as the problem continues to re-occur. At least there is no problem reproducing the problem. Back to the drawing board. I don't suspect FCA engineers are losing any sleep over this but I'm beginning to. Still have the loaner at FCA...
  18. 0

    Dash lights and backlight for instrument LED screen wont go out

    You must have missed my latest post just before you posted the above..... Anyhow, today they decided that the problem might exist in the TIPM.... yep, that beastly, possessed p.o.c. that has been the bane of FCA now for years. They actually took one off a new, unsold truck and installed it...
  19. 0

    Dash lights and backlight for instrument LED screen wont go out

    Wow, just heard from the SW. The problem is still occurring and they found it lit up again. So now, FCA says to check the engine wiring harnesses and body wiring harnesses. Damn......
  20. 0

    Dash lights and backlight for instrument LED screen wont go out

    Thanks, I will look at my fuseblock and see if it's the same one. Gets tiring pulling the positive battery connection although it's easier on my old eyes at night. Last update from the dealership is that the lower switch bank has been replaced and they opened the connector mentioned in...
  21. 0

    Dash lights and backlight for instrument LED screen wont go out

    So which fuse did you pull? I know you mentioned it several posts ago, but are you pulling the same one?
  22. 0

    Dash lights and backlight for instrument LED screen wont go out

    Sorry to hear, HeavyOne. Mine's still at the dealership. They've had it since last Wednesday. Last I heard they were ordering a new lower switch bank to replace one they say isn't working for them. I didn't try every button in it but the trailer brake controller, ventilated seat switches and...
  23. 0

    Dash lights and backlight for instrument LED screen wont go out

    That's the same idea the FCA engineer and dealership have and are running checks now on connectors, pins and grounds. Problem is finding [I]which[I] connector, pin or ground (or combination thereof) it is. Mind if I send this to my SW (your photo?) Thanks for the help!
  24. 0

    Dash lights and backlight for instrument LED screen wont go out

    Thanks BLYGOAT, I appreciate it. As an update, yesterday I took the truck in to the dealership. As it was sitting in the drive locked up and the key in the service writer's desk, no one touching or messing with it, the dash lights lit up! No one was around but me to see it but the service...
  25. 0

    Dash lights and backlight for instrument LED screen wont go out

    I can't say I have this problem, however I haven't tried doing anything besides unlocking the driver's door to pop the hood and disconnect the battery. The problem has re-surfaced today. I had stopped checking for the lights since they had not been on for the last several days, since the...

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