I would not be surprised, is there was not a CD already in your radio, not in the normal place, but jammed in place
Look at the bottom right corner, by the AUX plug in
there are 3 letters. the 3 letters will start with an R
Your radio, being as it is a RAM, is called a
HIGH SPEED MYGIG radio
ALL Rams & 2 models of JEEP have the High Speed designation
all other Chrysler product would have the LOW SPEED designation, in years 2009 , 2010, 2011, 2012
You may discover what is going on by watching this
Just a video of me removing a CD stuck in the OEM CD player of my 2011 Dodge Ram.DISCLAIMER: After doing this, my CD player no longer works, only the receive...
www.youtube.com
he using a plastic card as a tool
In auto parts stores & hardware stores, including Harbor Freight
You will find Plastic Trim Tools, or a plastic screw driver
Good Luck